I am having the same issue as this...any support would be great.
Please Read
Every computer is set up differently, I am supporting all those that are having trouble with teamviewer. the most common issue from this is not putting in the correct email information.
You MUST enter in the NON SSL connection information while using your own email address. People are complaining that it is checking the email but not sending out responses, this is because you have the pop information correct but not the SMTP information. The SMTP information is what sends the mail, the pop is what it uses to recieve the mail.
The user account on "other account" you enter in the email address, not your hosting username.
I kept the price to this cheap as this is a program that benefits me that I use on a every day basis, I was not looking to profit much from this at all so I released it on here at a very low price. I am trying my best to get all user requests finished, like I said earlier, I ran into programming trouble and had to go with new programmers. All computers are set different from each others, therefor, programs like torple that does a lot of sending and recieving from the web get caught up in firewalls, security programs, or even just bad internet connection. I keep my AIM up everytime I am online and when someone needs support, I drop everything that I have been doing to give that support. I am just one person not a whole team from india.
After this next update, I am considering not selling any more licenses, I kept this program at a very good price everyone can afford when I could of easily placed a $99 sticker price on it. Since all email programs require a bit more time in support, I am either going to stop selling new licenses after next release or inflating the price so I can hire someone to help manage any support.
I will keep everyone informed on my decision but for all current clients, you will still receive updates and get what you have paid for.
Thanks,
BHJ
P.S Hit me up on AIM: blackhatjamie, if you are needing any support or help setting torple up. I am in the airport right now and will be offline when flight leaves. I am going out of town for the weekend to attend a seminar but I will still be online at the hotel.
New Release Update Status: I got the new release with the message feature, I tested it and came clear to me. I had a few others test it and one got a error when trying to open it for some odd reason. If you are already a client of torple and would want the release now to test, then please PM me with your paypal email address and state that you want to new release early and understand if any errors come along to report it to me to have fixed.
Take care all.