Permanently Closed Marketplace Sales Thread

[ugjunk]

Was this dealt with?

That issue was already resolved after a ticket was raised.

Wow, you cancelled my service after i downgraded and paid but now suspended me so I can pay for a service I downgraded and don't use! Disgrace.

There's no one on live chat - so no 24/7 support 365 day.

Losing money every single minute. Such a joke

Hello,

I apologise for the inconvenience caused. There could be some technical glitch that could have caused due to WHMCS's latest version. If you can share your Ticket #ID with me then I can personally look into the situation.

Our tickets are replied usually in about 5-10 minutes. In rare cases, it could take longer, but you can add us me on Skype: poweruphosting and I can help you right away in the future.

 

[francis1017]

Do you offer free transfer of websites? I have like 10+ gaming hack websites with subdomains which I want to transfer by the end of the month. Do you have a coupon for 3 months hosting?

 

[ugjunk]

Do you offer free transfer of websites? I have like 10+ gaming hack websites with subdomains which I want to transfer by the end of the month. Do you have a coupon for 3 months hosting?

Hi Francis,

Yes, we do offer free cPanel to cPanel migration for the transfer of websites.

Our Black Friday deals are coming up very soon..

 

[francis1017]

Hi Francis,

Yes, we do offer free cPanel to cPanel migration for the transfer of websites.

Our Black Friday deals are coming up very soon..

Nice I'll be waiting for that coupon. Can you please PM me or quote me if you have the Black Friday deals?

Thanks!

 

[ryanhackmachine]

i have been using this hosting for years and so far i didn't have any problem with them

 

[ugjunk]

The Black Friday Deal is now On:
https://poweruphosting.com/black-friday-2016

Read More:
https://poweruphosting.com/blog/power-up-hosting-black-friday-deals-2016/​

 

[ugjunk]

The Black Friday Deal is now On:
https://poweruphosting.com/black-friday-2016

Read More:
https://poweruphosting.com/blog/power-up-hosting-black-friday-deals-2016/​

​

Last 12 hours and our awesome 55% recurring deal for life will expire! If you are serious about saving your hosting bills without compromising the quality of the service, then here is your last chance!​

 

[SEO1337]

That issue was already resolved after a ticket was raised.



Hello,

I apologise for the inconvenience caused. There could be some technical glitch that could have caused due to WHMCS's latest version. If you can share your Ticket #ID with me then I can personally look into the situation.

Our tickets are replied usually in about 5-10 minutes. In rare cases, it could take longer, but you can add us me on Skype: poweruphosting and I can help you right away in the future.

Your support before was excellent, and maybe this was a one off but it took more than 6 hours for a reply to my ticket, I actually did add the skype, i was accepted yet I got no response.

On the low scale the downtime which wasn't my fault probably lost me $120 and that's on the low scale, could have been up to $200 easily.

Ticket ID: #659945 just so you can see the response time yourself.

Again, in the past your support has been truly amazing, but when I really needed the quick support due to my server being suspended for a fault not of my own, I had to wait and let me site earnings really suffer.

Anyone reading this, this was more than likely a one off, these guys usually are absolutely amazing.

 

[thesyndicate]

So if a spam campaign landed on your server you would not care?

 

[7figures]

you seriously need to sort out your billing issues... wasted 3 hours yesterday on a suspended server where the bill was already paid on recurring subscription. Today I get an email to find out you suspended the same server, now I have to go through this again because your invoice numbers don't match the ones you generate to paypal (can't wait for the fun and games trying to explain why invoice numbers don't match up to my accountant).

Too late for me as I'm now looking for another host for my 3 servers, but might save you future customer loss.

 

[7figures]

Your support before was excellent, and maybe this was a one off but it took more than 6 hours for a reply to my ticket, I actually did add the skype, i was accepted yet I got no response.

On the low scale the downtime which wasn't my fault probably lost me $120 and that's on the low scale, could have been up to $200 easily.

Ticket ID: #659945 just so you can see the response time yourself.

Again, in the past your support has been truly amazing, but when I really needed the quick support due to my server being suspended for a fault not of my own, I had to wait and let me site earnings really suffer.

Anyone reading this, this was more than likely a one off, these guys usually are absolutely amazing.

Unfortunately not a one-off. Had this issue last month on one of my servers, and last 2 days on another. My brother also had the same issue. A major clusterfuck, that they should be putting ALL their time into. $$$ lost, extremely unhappy.

 

[SEO1337]

Unfortunately not a one-off. Had this issue last month on one of my servers, and last 2 days on another. My brother also had the same issue. A major clusterfuck, that they should be putting ALL their time into. $$$ lost, extremely unhappy.

Fair enough. He seemed like he was going to get the billing issues sorted and seemed genuine. Would have appreciated like at least a month free hosting seeing as though in the owners my site was down I lost probably 120-150 minimum. But hey ho

 

[7figures]

ok the solution = speak direct to udit ( https://www.blackhatworld.com/members/ugjunk.153644/ ) - finally sorted, and am now a happy powerup customer once more

 

[ugjunk]

Hey Guys,

Apologize for the billing glitch up lately. We were having issues with the system after upgrading to v7.0, we have fixed a lot of issues manually while we are constantly in touch with the WHMCS team. In case if you have any issue, please contact me on Skype: poweruphosting

 

[SEO1337]

Sorted my issues, billing error wasn't their fault, Udit is always amazing when I talk to him, really appreciate it.

Great company.

 

[Thomas Shelby]

Have been using it for a few days, customer is helpful as well.
I hope there is no issue in a few weeks.

 

[Scritty]

Guys - my hosting is down every day when I wake up. I've tried contacting you on both the contact forms on your website yesterday and the day before and had no reply to either. Woke up and the server was offline again today. Worked fine for a month or so now is useless. No point using it if every task I start gets aborted with a shutdown before its completed,

Can you please sort it you.

 

[Thomas Shelby]

What happened now? agent is offline as well.

 

[Scritty]

I can sometimes access my Cpanel - start things. But a few hours later it's offline again and needs a reboot. Sometimes I can get on, most of the time I can't. This has been going on for well over a week for me now, that's after running really well for a couple of months previously. If not sorted by Monday I'm uninstalling my shit and moving elsewhere

 

[ugjunk]

I can sometimes access my Cpanel - start things. But a few hours later it's offline again and needs a reboot. Sometimes I can get on, most of the time I can't. This has been going on for well over a week for me now, that's after running really well for a couple of months previously. If not sorted by Monday I'm uninstalling my shit and moving elsewhere

Hello Scritty,

This has been resolved I suppose over the chat. Please let me know if you still have any issues