Permanently Closed Marketplace Sales Thread

[RorySD]

Yes, you can set the language in cPanel to be in Spanish language .



I am intrigued at your claims as they do not reflect or describe how AlphaRacks operates in any way. I just looked at our server monitoring statistics, and was not able to find any incidents that describe what you're claiming, we also do not delete accounts like you say, so most likely you're not even our customer or you're contacting us from a different email than what you signed up with.

We pride ourselves on our fast support, high uptime, and stability. Given the opportunity, I would love to learn more details about this case and amend the problem (if it even exists). Please PM me with some details about you so I can look up your account with us. I can look up accounts by full name, email, address, payment transaction ID, or invoice number.

Pick a ticket, these are only the most recent. Or look up Rory who signed up December 17th.

 

[RorySD]

Pick a ticket, these are only the most recent. Or look up Rory who signed up December 17th.

Here's your company's response to me saying my server was down. Funny thing is you never contacted me, only writing to me via here after there was no response... (All sent from the same email which signed up, all sent from the same email we have 58 conversations with previously....) Now you publicly deny that any of this has happened.

 

[whiteblackseo]

Put an order through for the Bronze package. Gonna use this for a PBN, lets see how it goes.

 

[axedbydax]

Recent claims worries me. I have a reseller account with Alpha Racks and I am starting to think to move my domains there but with these new claims, I am having second thoughts. Though I havent experience such yet with them, still these is something that Alpha Racks needs to resolve. I'll be watching these thread.

 

[MisterF]

price is not valuable

What a great contribution, in an effort to boost your post count.

I think new members should not be allowed live links to homepages etc until they have been active on here for months not hours.

You can manage to type all this on your profile;
' Testing is a process use Software bugs will almost always exist in any software module with moderate size,not because programmers are careless or irresponsible, but because the complexity of software is generally intractable to help identify the correctness, completeness and quality of developed computer software. '

Yet only manage 4 words in a reply - laughable.

 

[Chamuditha Jayasena]

I got package !!

 

[rjt001]

I bought 50GB reseller package a week ago. Here is my review

1. Account setup was super quick and seamless
2. I have never used re-seller (WHM) before so it took some time to get used to.
3. Till now I have moved 3 of my wordpress based sites to AlphaRacks
4. All 3 domains working fine.
5. Faced a couple of configuration issues and posted 3 tickets for that.
6. All tickets were resolved same day (1 in couple of hours) despite me being in a different timezone. Most probably it was their middle of night when tickets were posted.
7. Hosting cPanel is pretty fast and very easy to use

Note: I would recommend going thru WHM tutorials first before setting accounts after buying the package.

Overall the experience is pretty good till now!. Definitely worth the money.

 

[Downhillguy]

how many domains i can host for $6 package ?

 

[cibbia]

I started with Alpharacks about 4 days ago and they still have not managed to register 1 domain name below is the support tickets for it see what you think.

I was looking forward to starting this but they seem to be just wasting my time. Would love to here how others are getting on?

"
************Client
How can it take 4 days for a company that is supposed to sell hosting services to get 1 domain online. HURRY UP AND SORT THIS !!!!!!!!

Its not rocket science it has been 4 days and some conflicting support tickets get a grip and sort this by 5pm GMT or refund me all the money I paid to you and I will make sure I leave a really bad review on BHW.

GET THIS SORTED AND MABY I CAN DO SOME BUSINESS I REALLY HOPE THIS IS NOT YOUR USUAL SUPPORT.

4 days ??????

SORT THIS OUT !!!!!!!!!!!!!!!!!!!

----------------------------
IP Address: *********
08/03/2016 05:17
*************Client
Hi how is this problem not sorted I just want to get on with this? Is this going to happen everytime I host a new domain?
08/02/2016 16:58
**************Client
Hi Joshua

I would just like it to work please.


Thanks

************
08/02/2016 15:38
Joshua CollishawStaff
We can refund the domain name, as that has not been activated yet. Would you like this?

--
Joshua Collishaw

AlphaRacks Hosting - Defining Superior Service

08/02/2016 15:14
Cory S.Staff
Hi,

Your domain registration process is still going and it usually will take 24-48 hours. Our senior admin will check this and update you shortly.

--
Cory

AlphaRacks Hosting - Defining Superior Service

08/02/2016 15:03
*************Client
Hi please get this problem sorted. Could u just create me a new account from scratch would that fix the problem? Ether sort this out soon or just refund me and cancel the account.

Cheers

***********
08/02/2016 08:12
****************Client
Hi it still says inactive when i try to change nameserver.

08/02/2016 07:44
George C.Staff
Hi,

Could you please have a check and let us know if problem persist.

Thank you!

--
George

AlphaRacks Hosting - Defining Superior Service

08/02/2016 07:39
George C.Staff
Hi,

I will check and update you soon,

Thank you for your patience.

--
George

AlphaRacks Hosting - Defining Superior Service

08/02/2016 07:27
*****************Client
Hi this still is not working I have a customer that I need to host I cant till this is resolved. Could you please sort this out.

Thanks

********
07/31/2016 15:20
George C.Staff
Hi,

Are you still getting that inactive error?

I have updated the name servers for your domain. Please have a check after 24 hours for globally propagation.


Thank you!
--
George

AlphaRacks Hosting - Defining Superior Service

07/31/2016 15:08
*********Client
Hi

Sorry to say its not letting me lock it or change the nameserver but the side bar is now usable?
07/31/2016 15:01
George C.Staff
Hi,

It has been done. Could you please have a try now and let us know.

--
George

AlphaRacks Hosting - Defining Superior Service

07/31/2016 14:49
**************Client
Yeah just go for it George thanks
07/31/2016 14:44
George C.Staff
Hi,

Shall I remove your two fraud orders to check further on this issue?

Please let us know to proceed.


Thank you!
--
George

AlphaRacks Hosting - Defining Superior Service

07/31/2016 14:33
************Client
Hi George

Its still doing the same the side bar is also locked from use if that helps any I have put along a screenshot.

cheers
Attachments (1)

• 2016-07-31 1.jpg

07/31/2016 14:27
George C.Staff
Hi,

I have accepted your order. Please have a try now and let us know.


Thank you!
--
George

AlphaRacks Hosting - Defining Superior Service

07/31/2016 14:19
************Client
Hi thanks for the speedy reply

I cant seem to change it when I try to it says the order is inactive. Would the order for the same domain name that came up as fraud be stopping it from working I cant lock the domain ether.

Cheers

********
07/31/2016 13:51
George C.Staff
Hi,

I could see name server of your domain "hostmynewwebsite.com" is not pointed properly to our server.

Please have a check the below link.

****************

Please point our name server from your registrar end.

======
dns1.theserverdns.com (************)
dns2.theserverdns.com (**************)
======


Thank you!
--
George

AlphaRacks Hosting - Defining Superior Service

07/31/2016 13:30
****************Client
Hi there

I cant seem to see the site *********************** through my browser. I have tried using publish to have a under construction page and installing Wordpress but it just says cant find DNS. Could you please help me sort this?

Thanks

Michael Butler

----------------------------
IP Address: *************
"

I will post there response as soon as it comes.

 

[cibbia]

O well thats really useless support glad this happend at the start so I can avoid working with them.

On to find another hosting reseller would avoid this one with an incredibly large barge pole.

They havent answered yet thats 19.37 gmt and to make it worse someone was there as I created a new ticket and they with high priorty and they merged it with the old one.

Hope this helps anyone thinking to open an account with them to make up there mind.

I left them with this note and I will tell you how it goes with the refund.

"O well thanks for nothing please cancel everything and refund me."

 

[drew32091]

Just purchased. I will be writing a review after I've tested and used hosting to its potential. Ordered the $6 plan and plan to upgrade pretty soon as more clients come in.

 

[Soundman]

Truly awful service, the support is good though.. but it would have to be to cope with the consistent issues.
This is the worst host i've ever been with, constant mysql issues and site went off at least twice a day (i had to have it monitored so i could keep my eye on it, something ive never had to do with a host before).
Give this one a miss, i've moved everything to a new host.

 

[Bluedanger]

Were you getting a lot of db errors?

 

[Soundman]

Constantly, with no explanation as to why!. I wouldnt mind so much if i was doing anything dodgy, but this was used solely for a legitimate business.

 

[MadCatter]

I'm surprised people are still purchasing this service!?!? First of all, the OP's excuses for delays are just a tad similar to HommieOC's setup. Then errors and still delayed response should have rang alarm bells in everyone's head.

Unless he can provide consistent services from the get go....I can't trust any site of mine on it.

 

[Bluedanger]

So ive had been using this service for a few months.

I don't recommend them. I thought host gator was bad, this is 3rd time in 2 weeks i am having constant db issues and dns problems.

I have mastsr reseller business pack. Most expensive package.

The support team is great though. But im starting to get pissed about my sites having so many issues

 

[rjt001]

I bought 50GB reseller package a week ago. Here is my review

1. Account setup was super quick and seamless
2. I have never used re-seller (WHM) before so it took some time to get used to.
3. Till now I have moved 3 of my wordpress based sites to AlphaRacks
4. All 3 domains working fine.
5. Faced a couple of configuration issues and posted 3 tickets for that.
6. All tickets were resolved same day (1 in couple of hours) despite me being in a different timezone. Most probably it was their middle of night when tickets were posted.
7. Hosting cPanel is pretty fast and very easy to use

Note: I would recommend going thru WHM tutorials first before setting accounts after buying the package.

Overall the experience is pretty good till now!. Definitely worth the money.

I came to take my words back. Too many issues with them. All sites go down multiple times each day. The downtime ranges between 30 secs to 3 hrs. I have to post a ticket to tell them that their server is down. Now I am asking for a refund and no one replies on the ticket.

Can anyone recommend a way out of this mess?

 

[drew32091]

Wow ^^ still haven't tried them truly yet. Only one site up and that was about 2 hours ago going from host gator to them. I was registering another domain to test with and now that it pretty evident lol. Only $6 im not going to complain. Hopefully these are temp issues everyone has been having......

 

[wordpressguru]

oh.. whats going on this hosting. I am reading this thread from few weeks, initially replies were good but after few weeks replies are bad now its very confuse and makes me to not to buy. Thanks god i have not transfer my client websites.

 

[Anthony Tornambe]

I like your offer.