DigitalCity
Power Member
- May 24, 2011
- 692
- 407
Im not here to bash you lets take this back to the private messaging....for now
Permanently Closed Marketplace Sales Thread
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- Nov 12, 2012
- 1,568
- 893
Hello,
We have no problem discussing issues with our customers even on open forums.
And like our techniicans told you NUMEROUS times you are oversuing your resources and you are just opening the same ticket over and over again. Opening the same ticket would not magicly solve the problem.
Sorry to say but yes you have, if you didnt had we would not be having this conversation right now, and go over 3 pages of PM`s for discount ( which you already have ).
now i get this error message on page for SSH -----SSh will only work if java is installed and enabled
java is running and updated...lmao omg this is incredible
Please read on google on how to use SSH / Putty.
Since you are not happy with the service, please - please find another provider.
DigitalCity
Power Member
- May 24, 2011
- 692
- 407
i opened a ticket when my site crashed in middle of night, no explanation, just to upgrade.
asked for a custom build to add more ram and apply discount, you would not - your answer - to upgrade discount already applied.
last night with 30 second load times when CPU usage was 3% and no one on site - yes i opened another ticket. - no explanation - only to upgrade
like i said just prior - before i signed up your service and replies were excellent and informative...
once you had my money and me in the system - your replies were short and no helpful. neither was the support on site wit techs
NOW your answer is just leave and go away?
asked for a custom build to add more ram and apply discount, you would not - your answer - to upgrade discount already applied.
last night with 30 second load times when CPU usage was 3% and no one on site - yes i opened another ticket. - no explanation - only to upgrade
like i said just prior - before i signed up your service and replies were excellent and informative...
once you had my money and me in the system - your replies were short and no helpful. neither was the support on site wit techs
NOW your answer is just leave and go away?
DigitalCity
Power Member
- May 24, 2011
- 692
- 407
Listen I am a senior member on ever IM and Marketing Forum that exist on the WEB today, I am not an expert in data centers/servers in any way but i am NO IDIOT either and do not expect to be treated like one when i am paying for a service and promised a level of information and support when needed... this is 100% not okay and your ending this thread with just pack and and go to another provider is the last thing you should say to a customer and member of this forum....
- Nov 12, 2012
- 1,568
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Hello,
Let me cut this short, all tickets were answered correctly with PLENTY of information on what is the issue, and that a suggested fix would be more resources or cutting down your plugins/scripts.
I even explained you in the Private Message, so saying you did not got any information from us is total bs.
And sorry to say but since you think we are "faking stats" and have an "unprofessional support" and you did not receive the level of information and support that you paid for please find another provider that would suit your needs.
Cheers
Let me cut this short, all tickets were answered correctly with PLENTY of information on what is the issue, and that a suggested fix would be more resources or cutting down your plugins/scripts.
I even explained you in the Private Message, so saying you did not got any information from us is total bs.
And sorry to say but since you think we are "faking stats" and have an "unprofessional support" and you did not receive the level of information and support that you paid for please find another provider that would suit your needs.
Cheers
- Nov 12, 2012
- 1,568
- 893
Hello,
Yes you can purchase SSL ( Yearly ) which can be installed on your website. We also provide our clients with LetsEncrypt Free SSL if needed.
There is also an option to purchase a Dedicated IP as an addon that will be applied to your hosting.
Dedicated IP is 5$ per 1 IP - 5 IP`s 20$ - This can be added after your have purchased your hosting by opening a support ticket.
Cheers
- Nov 12, 2012
- 1,568
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Yes you have BHW Special coupons in the first page of this thread.
- Nov 12, 2012
- 1,568
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SSD Shared plan has SSD , NON SSD Shared plan does not have SSD.
https://medium.com/ssl-dragon/free-vs-paid-ssl-certificates-2b0e8728bba1
alexkapor2017
Newbie
- Jun 5, 2018
- 14
- 2
hey i send u email in ur support, i hope u can answer my question
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- Nov 12, 2012
- 1,568
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Hello, i think your email and question has been answered.
alexkapor2017
Newbie
- Jun 5, 2018
- 14
- 2
ty for ur fast answer bro! i just send u Detail there. do u have sk ype btw
- Nov 12, 2012
- 1,568
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Hello, fastest way for communication is through our ticket support system available 24/7 with response time average of 1-4 hours.
alexkapor2017
Newbie
- Jun 5, 2018
- 14
- 2
just back to comment about my test for 4 Days! i bought Dedicated Server with Management Service cuz i dont have any knowledge regarding servers..
if u are looking for offshore with dmca ignore this is best Place(for me i dont host anyfile only linking to others sites..) this is my conclusion
1. best service ever!
2. cheap price compared to others!
3. i use their manegemnt service which i think cost 50$ monthly! to be srx its amazing Support! big ty to B*** which solve all problem and optimize my server as much as possible! respect to all their server support!
4. support always online, just creat ticket, u will receive answer in 1h-4h max
5. 4 days without any downtime
6. Ty @virtualpurity
sorry for my bad english
if u are looking for offshore with dmca ignore this is best Place(for me i dont host anyfile only linking to others sites..) this is my conclusion
1. best service ever!
2. cheap price compared to others!
3. i use their manegemnt service which i think cost 50$ monthly! to be srx its amazing Support! big ty to B*** which solve all problem and optimize my server as much as possible! respect to all their server support!
4. support always online, just creat ticket, u will receive answer in 1h-4h max
5. 4 days without any downtime
6. Ty @virtualpurity
sorry for my bad english
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alexkapor2017
Newbie
- Jun 5, 2018
- 14
- 2
atm i am almost 1 months with them ( using dedicated server) everything is fine for me! not sure what is ur problem (ur personal experience), but its better if u just tell us ur problem or what happen, so maybe @virtualpurity can help u
Edit: just read last 2 pages about what happen to you, i think thats ur problem bro not them! fyi i have popular website with them! i had same problem with shitdaddy hosting lol they take days to answer ticket or fix problem, i pay more for low PLAN (specs) but same problem when there is lot of visitors website take long time to load, after moving to offshore-servers. their cheap price for high(specs) and ofc one of the best thing is their amazing support (help) which answer my question max 4h , and using their management service because i dont have any knowledge regarding optimizing or setup servers! but i am good at wordpress, and i did some edit to website and reduce script+removing useless plugins, and themes. and and. and ofc their fantastic server support who optimize my server (Dedicated) as max as possible! everything is fine and super FAST! so bro it depend what are u using in ur wordpress and ur scripts. better hire someone with good knowledge to optimize ur website.
and btw i am not defending them! i am just saying what i see and what happen! (my situation)
sry for my bad eng.
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- Nov 12, 2012
- 1,568
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Mods already did a review of our services when we started the thread and you can see the post from them on the first page.
And if by "giving us a second chance" you mean asking us to prolong your VPS so you can stay with us which we denied it and asked you nicely to find another provider, than yes, you are correct.
We respect our customers, but making false accusations is just unethical, so we tend to stay away from those kind of customers and not do business with them.
TL.DR posts for your reminder :
https://www.blackhatworld.com/seo/o...edicated-servers.849987/page-26#post-11092182
https://www.blackhatworld.com/seo/o...edicated-servers.849987/page-26#post-11092225
https://www.blackhatworld.com/seo/o...edicated-servers.849987/page-26#post-11092239
https://www.blackhatworld.com/seo/o...edicated-servers.849987/page-26#post-11092253
Feel free to post a report will be more than happy to reply there.
Cheers
DigitalCity
Power Member
- May 24, 2011
- 692
- 407
Mods already did a review? Lmao
Let them.do one today current.
Mods please do a current 2018 review and expose these guys and all of there lies I dont want other members to have to suffer the horrific experience i had to suffer through with them.
Let them.do one today current.
Mods please do a current 2018 review and expose these guys and all of there lies I dont want other members to have to suffer the horrific experience i had to suffer through with them.
@DigitalCity
I've deleted your last 3 ramblings, This is a BST, not a discussion thread.
You got issues, raise a support ticket.
Issues not resolved, then action a Shitlist.
Post back on this thread and receive a warning. You've already made your feelings known on here several times and got away with it.
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