pinkinatra
Newbie
- Jul 8, 2015
- 19
- 3
support is in a diferent time frame, i think if you sell US proxys, at least have personal in this time frame to do support, i write that my proxys dont load any page, i write "a lot of my proxys dont works, dont load youtube, it stays loading for ages, and next show error "this page cant be loaded etc etc etc", when i try to update the auth ip show this error Socket error 111: Connection refused (connecting to 10.129.14.122:11300) i need a fast fix for this im loosing money every min my proxys are down
" and 10 hours latter the careless support joope write this " It's 8 AM in the morning over here so we were sleeping the last couple of hours 
What browser/software do you use, what website do you try to visit and what error code do you get?
I wait for your response 10 hours and you dont even read my problem, i already write that the site its youtube and the error code, its almost obviosly that its a brownser(for the text of the error), but ok supouse that is not obvious and you dont know the software that im ussing; the next part "Socket error 111: Connection refused (connecting to 10.129.14.122:11300)" its an error code of your own site, its obvious that my proxys have issues in your end not in mine.
This service works good, when works, but if you have a problem, the support its terrible, the site is very automated, in a point in Joope is almost useless because he can only "check" but cant fix anything
What browser/software do you use, what website do you try to visit and what error code do you get?
I wait for your response 10 hours and you dont even read my problem, i already write that the site its youtube and the error code, its almost obviosly that its a brownser(for the text of the error), but ok supouse that is not obvious and you dont know the software that im ussing; the next part "Socket error 111: Connection refused (connecting to 10.129.14.122:11300)" its an error code of your own site, its obvious that my proxys have issues in your end not in mine.
This service works good, when works, but if you have a problem, the support its terrible, the site is very automated, in a point in Joope is almost useless because he can only "check" but cant fix anything