Permanently Closed Marketplace Sales Thread

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I am pleased to announce we have successfully moved our entire business to a new, reliable and robust, hosting company which means we can get back to business as usual of serving BHW members with excellent WP plugins and customer service.

And we are kicking off the New Year with more 50% discount codes in our New Year Sale :) 50% discount codes have been sent to everyone who has requested them in the thread so far and I'm ready to send out more to those who want them.


***New Year 50% Discount Codes***
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We have 50% discount codes for our New Year Sale but these for BHW members only. Simply post a reply below to let me know that you want one of the codes and I'll PM you with one.
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The discount code saves you 50% off the prices shown below.
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If you have ANY problems setting up and using the G+ Jacker, or have any questions, our dedicated support team are on hand to help you. Submit a ticket at http://webuildtools.com/helpdesk/
 
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hi, i just made the last update to use the new url option, but it does not work, should the url be in the main domain? because i tried url different than the domain when i'm using g+ plugin
 
umerjutt00 said:
Send me a 50% off coupon if its still available :)
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Code sent :)

medsat said:
hi, i just made the last update to use the new url option, but it does not work, should the url be in the main domain? because i tried url different than the domain when i'm using g+ plugin
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As stated numerous times we cant troubleshoot your site or provide tech support via the sales thread if you are having trouble please open a ticket with all the details regarding your issue at http://webuildtools.com/helpdesk/ and someone will take a look for you.
 
the latest update 1.1.2 failed to download. what seems to be the problem?
 
bimmerime said:
the latest update 1.1.2 failed to download. what seems to be the problem?
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Hi, as Haspel pointed out in the post just before yours, we are unable to offer support or troubleshoot an problem via this thread. We need to ask you for information that you can't safely post on this thread where others will see it. For this reason we have a dedicated customer support desk at http://webuildtools.com/helpdesk/ which is where all customer support is managed and delivered.

Please open a ticket there for assistance.

Shez
 
New Release of 50% Discount Codes - Only 15 Available
​

We have just released a fresh batch of 50% discount codes but these are for BHW members only. Post a reply to let me know that you want one of the codes and I'll PM you with one.
​

The discount code saves you 50% off the prices shown below.
​


​

​


If you have ANY problems setting up and using the G+ Jacker, or have any questions, our dedicated support team are on hand to help you. Submit a ticket at http://webuildtools.com/helpdesk/
 
I can't find the download link :D can you respond on my ticket please?
8E8-BG9-JVZP
 
Bogdan24 said:
I can't find the download link :D can you respond on my ticket please?
8E8-BG9-JVZP
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Hi, your ticket was submitted 30 minutes before posting here asking for your ticket to be responded to. Our desk isn't staffed 24 hours a day you may be on a different time zone to those who staff that desk. Posting on this thread doesn't speed up the response times of our support desk. All it does it bloat the sales thread with posts that others are going to need to read through when looking for information about the plugin they're considering buying.

This is a sales thread and all after-sales is managed via the support desk. I have looked at your ticket and I see that it has indeed been replied to a number of hours ago where we asked you for more information as we are unable to located your purchase based on the information your supplied in your ticket.

Thanks,

Shez



Side Note: This is a Sales Thread and we cannot and will not use it for after sales support. We have a support desk where everything is managed. Once you have created a ticket at the desk please don't post back on this thread confirming that you have created a ticket or ask us to hurry up and look in to it.

The desk isn't staffed 24/7 but it's not far off. Please also take in to account that you may be in a different time zone to that of the support desk staff. 99% of tickets are answered between a few minutes and a few hours but if you have not had a reply after 12 hours then please feel free to PM me about it.

In our Like Jacker BST thread we had a number of posts saying that their tickets ha not been answered but when I checked in to it all of the tickets had been answered but those members didn't bother to come back and update the thread to say the tickets had been answered. This leaves loose ends that we then need to chase up. All it does is create more work for others.

If it is pre-sales related then post it on this thread. If it is a review then post it on this thread.

If it is after-sales related then create a support ticket. If you've not had a reply from support within 12 hours then PM me. We cannot and will not use this thread for support related matters.

Thanks,

Shez
 
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