This is an important update regarding our plugins, server and licensing
Recently we moved to a new hosting company due to the previous one letting us down. There was some downtime caused while moving but everything was sorted and once we were at the new host everything ran perfectly right up until someone decided to target us for a server attack which has caused some issues.
As some may hove noticed, these issues meant there is a delay in issuing license keys and download links to new customers. We apologize for this and it's something that will be resolved shortly.
If you have PM'd me I will reply to you shortly but as you can imagine there are a number of PM's to reply to and Haspel has been busy with Skype contact too.
The tech and code team have worked like constantly on this and not only did the identify the issue and how it happened but they also identified who was behind it too. Right now I should be biting my tongue and showing the professional side but screw it.
I'd like to point out that
we know who did this,
we know where they are online and
where they go online.
Karma is a wonderful thing but knowledge and information is even better.
As soon as there is another update for this issue I will post on this thread. If you are waiting for your license key and download links they will be sent to you as soon as we are back up with the server. We won't be long but we will be ready.
Thank you again to everyone who has shown patience and understanding during this time and we really do respect and value you.
Stay tuned - Shez