Natasha, i have wasted so much time 'waiting' for pending orders, and dealing with your faulty system. I tried to fully resolve the issue via PM which you partially did.
You refunded part of my balance. I had a job running for $3.60 (no biggy, but its principle here) and it FAILED again like 90% of other jobs. Anyhow, when it failed the balance is supposed to go back to the wallet, and it didnt, it shows balance $0.00.
See attached failure tries over the week or 2....
Please refund me $3.60 and close my account, that is the remaining balance your system stole after the LAST FAILED ORDER.
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