Permanently Closed Marketplace Sales Thread

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Hello, I have ordered a VPS a day ago and have not received it. Could you please reply to my ticket #694669, thanks!
Invoice ID #INV-2015-1360
 
My site has been down/dissapeared for a day now, I received an auto email about suspension due to bandwith email. I opened two tickets, Haven't gotten a reply yet.
 
How many of these are paid reviews or legit lol, we bought a ded box, multiple tickets in, emails, etc and yet to get a reply back at all, until they get their act together on communication i would stay clear a bit
 
How many of these are paid reviews or legit lol, we bought a ded box, multiple tickets in, emails, etc and yet to get a reply back at all, until they get their act together on communication i would stay clear a bit

No idea what is going on. Hosting was working well for 2 months, then it started moving slower and having issues. I made a ticket, he responded saying they were having DDOS issues. Yesterday I find my server/hosting completely gone, I've made two tickets, no reply.

EDIT : Ticket has been replied to, Everything is fine
 
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Yea Im not getting any response from them either. I wanted to buy a bigger package. Still waiting to.... It would be nice to at least get some customer service with the issues instead of them being completely ignored.
 
Yea Im not getting any response from them either. I wanted to buy a bigger package. Still waiting to.... It would be nice to at least get some customer service with the issues instead of them being completely ignored.

Pretty much... Bought a linux VPS still haven't received my VestaCP login. Thinking about passing it on to someone who knows linux better, since I can't get any help (or a refund) and I don't want it to go to waste (it's good until May 26)
 
Is it any good? I need a site for PPD files. I won't host them, I'll just put links to them :D
 
hi i kinda new to this whole hosting stuff, by saying 50GB DISK SPACE on the second plan do i really have 50gb disk space to upload
or i didnt understand the "shared hosting" idea?
 
Can't use it for 5 mins straight... loosing connection all the time. At first i joined sharkservers it was fast and everything, but now its annoying..
 
Can't use it for 5 mins straight... loosing connection all the time. At first i joined sharkservers it was fast and everything, but now its annoying..

Can you please PM me your email address so I can check if the issue has been resolved? If you're referring to shared hosting, there were a few accounts on one of the servers that were abusing the service and making it slow for everyone. This has now been resolved, though. If your query is about VPS or any other service, I'd still like to know if you have any problems and I'll see to help with that.

To all those people wondering where our sales support has been on 11-12th - they've been attending Cloud Expo and Data Centre World in London in order to gather ideas for new services and improvements to existing ones. We're sorry we missed a couple of orders due to this, but we couldn't miss the opportunity to attend these, as I'm sure the things we saw and learned there will help us to deliver best service in the field.

I would also like to point out (again), that if you have any problems, please do try to get in touch with us. We're a helpful bunch of people and will do anything to make things right.
 
hi again can you answer me this question? thanks

Yes, you will have entire 50 GB space to use for your files. However, please be aware that we do not allow uploading videos or any other large files (500MB+) on shared hosting, as that puts extra load on our nightly backups. Shared hosting is not meant for file storage.
 
Time to save yourself some money!


All codes are recurring (meaning they do not expire unless you upgrade or cancel your service, with exception to add-on services domain registration, SSL..ect.


http://www.sharkserve.rs/shared-hosting/
The Basic web hosting plan is recommended for low traffic websites and you can host 1 domain name in your account. However don't let the price fool you, this is a solid web hosting package.
- DirectAdmin for easy access + management
- Cloud Linux for maximum stability
- You can only host 1 website on this plan.
- PHP + MySQL Available (needed for most websites these days)
- Redundant DNS Servers (for maximum DNS uptime)
- Create backups whenever you want - backups accessible via DirectAdmin for easy download or restore
- 5GB Raid Protected Storage (more than enough for most websites)
- 10 Concurrent Connections (This does not necessarily mean you can only have 10 visitors on your website at one-time, however that is one way of looking at it).
- One-click installer - Installatron - to install the likes of wordpress, joomla + lots of other useful and FREE to use apps.
- Customer Service is not limited. We will do our best to (reasonably) assist you with every and any possible issue you might have.


http://www.sharkserve.rs/shared-hosting/. Promo code: BHWBASIC (Please select Annual billing at checkout. Otherwise the promo code won't work)


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http://www.sharkserve.rs/shared-hosting/
The Advanced web hosting plan is recommended for slightly busier websites, websites that need a higher php memory limit or for users who need to host multiple domain names under one account.
- DirectAdmin for easy access + management
- Cloud Linux for maximum stability
- You can host multiple websites
- PHP + MySQL Available (needed for most websites these days)
- Redundant DNS Servers (for maximum DNS uptime)
- Create backups whenever you want - backups accessible via DirectAdmin for easy download or restore
- 50GB Raid Protected Storage (more than enough for most websites)
- 15 Concurrent Connections (This does not necessarily mean you can only have 15 visitors on your website at one-time, however that is one way of looking at it)
- One-click installer - Installatron - to install the likes of wordpress, joomla + lots of other useful and FREE to use apps.
- Customer Service is not limited. We will do our best to (reasonably) assist you with every and any possible issue you might have.


http://www.sharkserve.rs/shared-hosting/. Promo code: BHWADVANCED (Please select Annual billing at checkout. Otherwise the promo code won't work)


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http://www.sharkserve.rs/shared-hosting/
The Ultimate web hosting plan is ideal for those that need a little more than your average customer service and or you have a busy website that requires maximum allowed shared web hosting resources.
- DirectAdmin for easy access + management
- Cloud Linux for maximum stability
- You can host multiple websites
- Redundant DNS Servers (for maximum DNS uptime)
- Create backups whenever you want - backups accessible via DirectAdmin for easy download or restore
- PHP + MySQL Available (needed for most websites these days)
- 150GB Raid Protected Storage (more than enough for most websites)
- 30 Concurrent Connections ((This does not necessarily mean you can only have 25 visitors on your website at one-time, however that is one way of looking at it)
- One-click installer - Installatron - to install the likes of wordpress, joomla + lots of other useful and FREE to use apps.
- Customer Service is not limited. We will do our best to (reasonably) assist you with every and any possible issue you might have.


http://www.sharkserve.rs/shared-hosting/. Promo code: BHWULTIMATE (Please select Annual billing at checkout. Otherwise the promo code won't work)


Promotion codes expire on March 31, so hurry up to get the best deal now!
 
Do the coupons apply for discounts on upgrading?

Not by default - they won't work on upgrades if you try to do that from the client area. If you're interested in using the promo for an upgrade, please open a support ticket and we'll sort it out for you.
 
Review:

I have been using this service for a while. I don't know how good the shared hosting plans are but my current Linux VPS is perfect. That's all I can say!
 
you said We offer 30 days money back guarantee. No questions asked. but when i try to refund you said we cant refund

 
you said We offer 30 days money back guarantee. No questions asked. but when i try to refund you said we cant refund


Hi. There are things we can't refund - please make sure to read our ToS to get some insight on that. Normally, we will not refund licensing costs and will not pro-rate refunds - refunds are issued for full months only as per our ToS.
 
Hi, I'm planning to build actual movie streaming site.. any suggestion for the hosting plan? I'm trying to chat with your live costumer support but it seems that your live costumer support always offline.
 
Hi, I'm planning to build actual movie streaming site.. any suggestion for the hosting plan? I'm trying to chat with your live costumer support but it seems that your live costumer support always offline.

Hi. You're welcome to leave a message if live support if offline. Either way, I would not recommend running a streaming site on shared hosting due to the concurrent connection limit (simultaneous users on site) - Linux #1 VPS would be a better choice and it's always easy to upgrade later on if your traffic increases.
 
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