THE WORST SERVICE/PANEL EVER!
Timeline:
+ 1am Nov 16th: I created 11 orders of Youtube share in socialpanel24.
+ 7am Nov 17th: Nothing happened. I created a ticket (#10368) asking them to process those orders ==> Their reply: "We will rush it"
+ 1am Nov 18th: (2 days after creating the orders) Still nothing happened. I messaged them again because this Youtube service is described as Instant delivery. How come an Instant service does not process at all after 2 days ??
+ At this time, my client asked me and complained a lot. They (socialpanel24) told me that it would only take maximum of 12 hours more to finish these orders. If not, they WILL REFUND (Please see the screenshot)
==> That means, Socialpanel24 made a promise that at 4pm Nov 18th, if they did not finish these 11 orders, they would refund me
==> Well, I trusted them (socialpanel24) and told my client that in next 24 hours (I added 12 more hours to be safe), if the orders were not finished, he (my client) would get refunded.
+ Nov 19th: Still nothing happened ?!? I had to refund my client all 11 orders
+ Nov 20th 3am: Still nothing happened. I asked Socialpanel24 to refund me ==> They refused to refund and told me again (?!?) these orders would be finished in next 12-15 hours ???
Conclusion
+ Very very slow service
+ Terrible customer service
+ Ticket system is just for fun, they answer you as a machine.
+ Not keeping promise with customer
+ They don't care about you and your money
+ DO NOT USE THIS PANEL UNLESS YOU WANT TO LOSE MONEY, LOSE CLIENTS AND GET ANGRY
Screenshot: puu.sh/yq6Dk/5ad117634f.png
I'm waiting for your response
@Iamtheman @socialpanel24