[3/29/2015 3:19:37 PM] Monkie: dude, this is not cool, i placed my order on the 2nd of this month, it's been almost a month since i placed that order
[3/29/2015 3:20:26 PM] Monkie: my client needed that service run then, not the month after, if they're a group you're just the middleman for, it's your responsibility to handle interaction with them, not mine
[3/29/2015 3:20:50 PM] Monkie: i paid you, i expect you to be the one i follow through with
[3/29/2015 3:22:02 PM] Monkie: when my customers have issues with the services i place orders for, they talk to me, i in turn talk to the vendor, in this case, the vendor is you, if there is an issue with your service provider that is your responsibility to resolve
[3/29/2015 3:23:08 PM] Monkie: now i have a customer who's rank has slipped off page 1 because the service i ordered to keep him there has not run in the promised timeframe
[3/29/2015 3:24:14 PM] Monkie: that order was placed with you, it is your responsibility to see to it that it happens correctly and in a timely fashion, why do you let me down like this?
[3/29/2015 3:24:55 PM] Monkie: this makes me glad that the larger client who is less forgiving than this one is dragging his feet about placing his order
[3/29/2015 3:25:40 PM] iSynergy Media: sir i am 100% sure
[3/29/2015 3:25:41 PM] iSynergy Media: your order is done
[3/29/2015 3:25:47 PM] iSynergy Media: and in proof read saction
[3/29/2015 3:25:52 PM] iSynergy Media: cos we naver late orders
[3/29/2015 3:26:01 PM] Monkie: i hope it isn't, because if it was, it was a waste of time and money
[3/29/2015 3:26:13 PM] Monkie: if it ran already it had no effect
[3/29/2015 3:26:14 PM] iSynergy Media: we was have huge work load
[3/29/2015 3:26:32 PM] iSynergy Media: but i wil check in Monday and 100% sure you will get report after proof read
[3/29/2015 3:30:42 PM] Monkie: if it ran earlier in the month and i didn't get a report when it was finished until i asked for it now, i'm going to be upset, because not only does that mean it had no effect, but i've been waiting until this service finished before ordering another because i didn't want too much running at once for him
[3/29/2015 3:31:31 PM] iSynergy Media: i am so sorry for late
[3/29/2015 3:31:34 PM] Monkie: i placed the order when he was at position #9 for his keyword, now, a month later, he is at #12
[3/29/2015 3:32:07 PM] Monkie: and i still have no report showing the work ordered was completed, the client is losing money and i'm losing face
[3/29/2015 3:32:09 PM] iSynergy Media: hmm you will rank back good asap
[3/29/2015 3:32:25 PM] Monkie: because i trusted you.
[3/29/2015 3:32:37 PM] Monkie: you see where this is upsetting to me right?
[3/29/2015 3:32:50 PM] Monkie: this makes me look bad
[3/29/2015 3:32:57 PM] iSynergy Media: i am so sorry i told you i was have huge order load
[3/29/2015 3:33:05 PM] iSynergy Media: thats why its take time
[3/29/2015 3:33:14 PM] iSynergy Media: but next time i will very carefull with your order sir
[3/29/2015 3:34:57 PM] Monkie: be absolutely sure you get me that report tomorrow
[3/29/2015 3:35:57 PM] Monkie: i'm already not sure whether or not i'll ever use your service again, if i don't have a report tomorrow for this customer i'll not only no longer use you, i'll also be sure to let others know of my bad experience
[3/29/2015 3:37:30 PM] Monkie: i can not allow the bad behavior of a vendor to effect my own reputation, yes i understand that bad reviews could effect your ability to get new business, but bad reputation caused by your mistakes definitely effects my ability to get more business
[3/29/2015 3:38:03 PM] iSynergy Media: i understand
[3/29/2015 3:38:08 PM] iSynergy Media: give me some time sir
[3/29/2015 3:38:11 PM] iSynergy Media: i will make you happy
[3/29/2015 3:38:12 PM] iSynergy Media: 100% sure
[3/29/2015 3:39:10 PM] Monkie: I really hope so, for both our sakes
[1:00:48 AM] Monkie: why do i not have a report yet?