Permanently Closed Marketplace Sales Thread

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Ok, this is the second time you've been late with my order. The first time I sen't you a PM asking you not to process my order and you never replied back. You simply processed my order anyway. I gave you the benefit of the doubt since you said that you were having problems with G+.

I tried to do this in Private, but since you didn't answer my last PM I thought it would be best to do it in public.

You said on your thread "Any order that is not delivered within the 7 days TAT is entitled to get a refund." well, it's been 11 day's and the order still hasn't been delivered so I would like a full refund for my orders. I don't care if you plan on sending them in the next 5 seconds, I no longer want or need them any more.

If you proceed with the order anyway, I will still process the paypal "unauthorized translation". So I advise you NOT to proceed with the order...

And from reading the last few post on this thread, I notice im not the only one having this problem...

Anyways, I will give you 2 day's to refund my money, If I don't get my funds back or you don't reply I will open a dispute.

Best Regards,
-Robby
 
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I have to say that I am not satisfied with the seller's communication. I understand sometimes it just happens that you're not able to deliver the older in time. Accidents, problems, etc I would not be angry in this situation.

However, I don't understand the way you treat with the customers. If you have some problems why you don't write a PM or at least give us know somehow? This is not good for your business.

I'm joining the money back request (as it's 7 days today) and I will open the dispute too in case you won't give us the refund. So please respond ASAP. Thanks
 
Hi, I paid my order on the 1st of October and have a receipt from 2co.com and on my dashboard it says its unpaid - Order Number : 5097616732

[h=3]Order #0415[/h]
This order was placed on 2013-10-01 05:57:27
 
I have also submitted a request to 2CO I think an admin needs to take a look at this thread and this seller... Also if you are not happy let others now beforehand by rating the thread accordingly.
 
I don't mind it that much that orders are taking longer then normal but I placed a order on the 27th and it was just started yesterday I believe. That's a pretty long wait.. First time I ordered it took about 2 days to start which is much better. Why such a long delay? Thanks
 
I don't mind waiting a week or 2, my issue is my dash is showing 2 orders unpaid and they have been paid.
 
was going to order but the long list of unhappy customers has put me off...
 
MAJOR UPDATE
​

Our backend platform was moved to a dedicated server due to a major spike in traffic.

We are also almost finished with the new version of our service that will feature some highly requested features and a revamped price update, which also took us a lot of time.

All links have been taken care off and you should all be able to check your reports on the dashboard.

PM me with individual order numbers if you had any issue other than that.

All the top notch support I've accostumed you guys with is now back on, expect the excellence of social signals from here on.

Once again I appologize for the lack of updates and the delay on the completition of the orders, even though all were succesfuly completed in the end.
​
 
If I place an order for triple or giga, can I put in the instructions to drip feed for 7 days? I want to use it on a new site and I don't want it to pop in all at once.
 
Just sent you another PM as I still have problems with my order.
 
Please complete the Order #0437 because i have paid for it but your system says is not paid.
 
Robby54 said:
Ok, this is the second time you've been late with my order. The first time I sen't you a PM asking you not to process my order and you never replied back. You simply processed my order anyway. I gave you the benefit of the doubt since you said that you were having problems with G+.

I tried to do this in Private, but since you didn't answer my last PM I thought it would be best to do it in public.

You said on your thread "Any order that is not delivered within the 7 days TAT is entitled to get a refund." well, it's been 11 day's and the order still hasn't been delivered so I would like a full refund for my orders. I don't care if you plan on sending them in the next 5 seconds, I no longer want or need them any more.

If you proceed with the order anyway, I will still process the paypal "unauthorized translation". So I advise you NOT to proceed with the order...

And from reading the last few post on this thread, I notice im not the only one having this problem...

Anyways, I will give you 2 day's to refund my money, If I don't get my funds back or you don't reply I will open a dispute.

Best Regards,
-Robby
Click to expand...

ddederick said:
I have to say that I am not satisfied with the seller's communication. I understand sometimes it just happens that you're not able to deliver the older in time. Accidents, problems, etc I would not be angry in this situation.

However, I don't understand the way you treat with the customers. If you have some problems why you don't write a PM or at least give us know somehow? This is not good for your business.

I'm joining the money back request (as it's 7 days today) and I will open the dispute too in case you won't give us the refund. So please respond ASAP. Thanks
Click to expand...

PabloEscobar said:
I have also submitted a request to 2CO I think an admin needs to take a look at this thread and this seller... Also if you are not happy let others now beforehand by rating the thread accordingly.
Click to expand...


I am sharing the same frustration as other members here. I have sent countless e-mails, telephoned their Portuguese contact number and left voice mails and added the seller on Skype. I have heard nothing back, no e-mails, calls, or even accepted me on Skype. The worst communication I have ever experienced on BHW.

I have 3 orders which have not been touched in weeks. A serious let down considering my first order was dealt with within 2 weeks (even this was outside the advertised deadline, but was still acceptable). Your 7 day guarantee is a joke and is echoed by other members frustrations. I would like to kindly request you refund me for the pending orders so I may take my business elsewhere.

Order numbers: 0414, 0422 and 0432

This is a real shame as your service seemed reasonable and had good potential. Unfortunately it seems you pay for what you get, and in this case you get nothing
 
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