papa_ji
BANNED
- Jan 22, 2011
- 1,072
- 160
Hello,
the license is paid already but there is some issue with softaclous DB we have contacted them for this issue it will be fixed in next 6 to 8 hours only
Permanently Closed Marketplace Sales Thread
- Thread starter papa_ji
- Start date
- Status
Hello,
the license is paid already but there is some issue with softaclous DB we have contacted them for this issue it will be fixed in next 6 to 8 hours only
S1lv3rdo7
Regular Member
- Jul 17, 2010
- 486
- 325
This is by far the worst hosting company I have ever used.
I purchased my domain at the beginning of April. It took 4 days for my domain to propagate. I was patient and thought maybe it just took some extra time. I opened up a ticket for them to check on it. The domain I purchased from them (which they bought at namecheap.com and charged me $13 for) didn't even have the DNS fields filled out! No email, no notice, no instructions that I had to fill it out. Nothing. Every other hosting company I've ever purchased a domain from has filled that out and set it up for me.
After I was overcharged, and not taken care as a customer my site was still inaccessible from my browser. I tried multiple browsers at multiple locations. My home, work, McDonald's everywhere. Then I used downforeveryoneorjustme.com and provided a screenshot to prove that my site was in fact down. The support ticket is still open and has not been resolved.
Around the 15th of April I was FINALLY able to log in after waiting almost a minute (literally a minute) for my WordPress admin page to load. The SSL security also needed to be updated as I had to add an exception in Firefox just to access it. Not only does my browser almost always timeout waiting for the page to load, forget making any changes in the actual WordPress console. This was a default installation. I could understand if I had too many plugins or a lot of content. This was not the case though.
The final straw for me was today when I tried to log in and it said. "Resource Limit is Reached" My default installation of WordPress has used up so many resources that I can't even access my Admin panel. I understand that there has been some movement on accounts within the servers. Things are being reorganized. However three days after the admin says these problems will be resolved...they aren't.
No communication other than this thread on Blackhatworld. Everyone has Skype, email, a cell phone. There are countless ways to contact me and set some kind of expectation of resolution. Even the trouble tickets on their on platform are going unanswered. Thankfully I only wasted $15 on this hosting and service, rather lack thereof.
Now instead of working on my website I'm going to dedicate that time to posting on every possible Internet Marketing forum I can possibly find to let everyone know my experience and to steer clear of this hosting company. I will single handily find any marketing attempts they make to gain customers and do my best to discourage those efforts. I wouldn't want anyone trying to accomplish anything online having this type of experience with a hosting company.
******* UPDATE *******
Magically after posting this review I was contacted via Skype. The situation was explained to me and long story short the owner made it right with me. There are some growing pains that need to addressed and he did a great job. I will continue using his service and look forward to a more pleasurable experience.
I purchased my domain at the beginning of April. It took 4 days for my domain to propagate. I was patient and thought maybe it just took some extra time. I opened up a ticket for them to check on it. The domain I purchased from them (which they bought at namecheap.com and charged me $13 for) didn't even have the DNS fields filled out! No email, no notice, no instructions that I had to fill it out. Nothing. Every other hosting company I've ever purchased a domain from has filled that out and set it up for me.
After I was overcharged, and not taken care as a customer my site was still inaccessible from my browser. I tried multiple browsers at multiple locations. My home, work, McDonald's everywhere. Then I used downforeveryoneorjustme.com and provided a screenshot to prove that my site was in fact down. The support ticket is still open and has not been resolved.
Around the 15th of April I was FINALLY able to log in after waiting almost a minute (literally a minute) for my WordPress admin page to load. The SSL security also needed to be updated as I had to add an exception in Firefox just to access it. Not only does my browser almost always timeout waiting for the page to load, forget making any changes in the actual WordPress console. This was a default installation. I could understand if I had too many plugins or a lot of content. This was not the case though.
The final straw for me was today when I tried to log in and it said. "Resource Limit is Reached" My default installation of WordPress has used up so many resources that I can't even access my Admin panel. I understand that there has been some movement on accounts within the servers. Things are being reorganized. However three days after the admin says these problems will be resolved...they aren't.
No communication other than this thread on Blackhatworld. Everyone has Skype, email, a cell phone. There are countless ways to contact me and set some kind of expectation of resolution. Even the trouble tickets on their on platform are going unanswered. Thankfully I only wasted $15 on this hosting and service, rather lack thereof.
Now instead of working on my website I'm going to dedicate that time to posting on every possible Internet Marketing forum I can possibly find to let everyone know my experience and to steer clear of this hosting company. I will single handily find any marketing attempts they make to gain customers and do my best to discourage those efforts. I wouldn't want anyone trying to accomplish anything online having this type of experience with a hosting company.
******* UPDATE *******
Magically after posting this review I was contacted via Skype. The situation was explained to me and long story short the owner made it right with me. There are some growing pains that need to addressed and he did a great job. I will continue using his service and look forward to a more pleasurable experience.
Last edited:
papa_ji
BANNED
- Jan 22, 2011
- 1,072
- 160
Hello,
I want to clear one thing to everyone here as I can understand that all client of shared hosting are pissed off with my current server situation. The problem is rising because of some clients who are hosting stressers and some bots which are overloading the servers. we have added more servers to reduce this overloading of servers. and I hope 95% of clients are fine now. if still some one has any kind of problem kindly create a support ticket or mail me at my personal email : [email protected]
regarding domains : we are not a domain registrars and yes we are using namecheap API we never focused on domain registration, the issue mentioned by OP was generated by NameCheap API as they are doing some updates and still they are working on some updates. still some time I offer my clients to buy domains directly from namecheap as I personally like them for domain registration. Our main focus is hosting. shared hosting , vps and dedicated servers. we started domains also because too many clients were asking us for domains as most of the time users like to buy everything from one place. and yes I am charging a little extra then namecheap. WHY ? they sell domains at $10.99 approximate and I am charging around $12.99 hardly $2 extra here Note that there is some PayPal tax also which I have to pay from my side.
so I personally don't feel comfortable while reselling the domains. reasons : we are not domain registrar 2nd yes we charge more then market price. however the issue is already fixed from the namecheap domains will take max 4 to 24 hours for complete propagation.
I want to clear one thing to everyone here as I can understand that all client of shared hosting are pissed off with my current server situation. The problem is rising because of some clients who are hosting stressers and some bots which are overloading the servers. we have added more servers to reduce this overloading of servers. and I hope 95% of clients are fine now. if still some one has any kind of problem kindly create a support ticket or mail me at my personal email : [email protected]
regarding domains : we are not a domain registrars and yes we are using namecheap API we never focused on domain registration, the issue mentioned by OP was generated by NameCheap API as they are doing some updates and still they are working on some updates. still some time I offer my clients to buy domains directly from namecheap as I personally like them for domain registration. Our main focus is hosting. shared hosting , vps and dedicated servers. we started domains also because too many clients were asking us for domains as most of the time users like to buy everything from one place. and yes I am charging a little extra then namecheap. WHY ? they sell domains at $10.99 approximate and I am charging around $12.99 hardly $2 extra here Note that there is some PayPal tax also which I have to pay from my side.
so I personally don't feel comfortable while reselling the domains. reasons : we are not domain registrar 2nd yes we charge more then market price. however the issue is already fixed from the namecheap domains will take max 4 to 24 hours for complete propagation.
HaiiroNeko
Power Member
- Jun 12, 2013
- 526
- 418
Hi,
is it possible that you push some of my domains over to my namecheap account? And how would I go about that?
Thanks a lot!
is it possible that you push some of my domains over to my namecheap account? And how would I go about that?
Thanks a lot!
papa_ji
BANNED
- Jan 22, 2011
- 1,072
- 160
kindly open a support ticket
HaiiroNeko
Power Member
- Jun 12, 2013
- 526
- 418
papa_ji
BANNED
- Jan 22, 2011
- 1,072
- 160
Done. Thanks for the fast reply & have a great weekend
we need the Authorization Code kindly provide me that on your ticket, I already asked for it about 4 hours ago but no reply from you
HaiiroNeko
Power Member
- Jun 12, 2013
- 526
- 418
I am very sorry, I did not expect you to get back at me so soon
I have now updated it to "allow all" so no authorization code is needed to transfer domains to my account.
Sorry again for letting you wait...
papa_ji
BANNED
- Jan 22, 2011
- 1,072
- 160
papa_ji
BANNED
- Jan 22, 2011
- 1,072
- 160
yes we do allow these kind of sites, our servers are located in Bulgaria and there is no issue with gambling sites here
HaiiroNeko
Power Member
- Jun 12, 2013
- 526
- 418
Edit: Inquiry solved via support.
Thanks
Thanks
Last edited:
papa_ji
BANNED
- Jan 22, 2011
- 1,072
- 160
kindly open a support ticket if you have any kind of problem
papa_ji
BANNED
- Jan 22, 2011
- 1,072
- 160
we only allow torrent linking, warez linking, vido embedding but you can not host the stuff directly on the shared hosting
- Status