Taktical
Elite Member
- May 15, 2011
- 1,641
- 3,343
Hey Taktical,
First of all, I want to thank you and IndianBill for doing what you're doing on BHW. You've both been part of the most influential and inspiring members on here.
Now, I ordered the social signals service on here on 11/10 and during the first few days I wasn't able able to use the login feature on the Social Signifier. A message kept popping up that it's still under construction. After a few more days, I decided to try again, and when I finally logged in today 11/19, I see the large banner with a notice that the service will be limited due to the local holidays from 11/11-11/17. I have no problem with that, but for more than a week I was unaware of what was going on with my campaign. I saw the FAQ section and it mentions weekly reporting, but the delivery method is unspecified. The only email I received was for the payment confirmation. There's nothing in the spam folder either....
Last note, I use the same username on your site as here. Transaction ID: 5NA30121DW1985621
Cheers
P.S. check your footer links while logged into the user area. They 404.
Right, the report is actually updated weekly but its one single google drive spreadsheet that is accessible from the login screen. We dont email it to you.
Now its important to note that the message was referring to customer service, not to the actual delivery of signals, that continued unabated.
If you cannot for any reason access your report inside your client side login, send me a PM of your SS.com username and I will send you a link to the report.