Permanently Closed Marketplace Sales Thread
- Thread starter ExtraWinner
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johnxwilson
Newbie
- Jun 28, 2012
- 24
- 6
I haven't actually wanted to write this publicly, but seems like I have no choice...
7 days of ignorance at helpdesk and email is beyond understandable delay. It seems like Bart have oversold too much copies of this service directly or via his new offer which includes it. Or even worse - abandoned it all...
Since there are no reports I have no idea whether Bart's team is working at all during this week. Ahrefs and simple googling do not show up any links that could have probably been made by them. I'm checking daily.
Well, probably Bart is just out of town or something, but what the ... his support team is doing?
Anyone else have experienced something similar with this service recently?
7 days of ignorance at helpdesk and email is beyond understandable delay. It seems like Bart have oversold too much copies of this service directly or via his new offer which includes it. Or even worse - abandoned it all...
Since there are no reports I have no idea whether Bart's team is working at all during this week. Ahrefs and simple googling do not show up any links that could have probably been made by them. I'm checking daily.
Well, probably Bart is just out of town or something, but what the ... his support team is doing?
Anyone else have experienced something similar with this service recently?
ugjunk
Elite Member
- Jan 1, 2011
- 2,628
- 769
Yup, I have a similar experience. I ain't really happy with Bart's stuffs so far. I had a talk with him a week back and he said he is working on something and needs 2 weeks, if he doesn't sends me anything in a week then I will probably ask for a refund.
I have already posted my review couple of weeks back and my reviews were exactly similar to yours. Even worse his work caused me loss of ranking and I was out of top 500
remymartinextra
Newbie
- May 31, 2012
- 20
- 3
Thank you for the report. I am coming up on my second month on the 2nd, and I am trying to decide if I should stick with it. I gave him a site that did not have any SEO work done to it, so it would be easy to see results. Googling does not show any kind of links built. I know it has only been a month, but it is difficult to understand what he is doing with out any kind of reports or feedback.
He did say the first month would be focused on building reputation, but I'm not sure what he is actually doing.
He did say the first month would be focused on building reputation, but I'm not sure what he is actually doing.
I'm glad I didn't invest in this just yet, I do hope all the people that did start to see some positive reports soon. They look like they fulfilled more than 50 spots and there isn't much positive feedback yet. Shame because what this services advertises is exactly what I need.
Good luck peeps...
Good luck peeps...
If it sounds too good to be true, it probably is. I personally don't see what possibly could be done to protect a site from updates. It's also not correct to close this one down while it has bad reviews and start up a new service with a different name.
weixinmingde
Junior Member
- Oct 23, 2011
- 114
- 22
I hope Bart will explain why.
ExtraWinner
Elite Member
- Jun 18, 2010
- 2,336
- 3,478
I think this is fixed now - going to check with you by PM.
Hi John.
It was just a mistake actually - my helpdesk system was set to autoclose all tickets after some time even if they were put on hold or conversation was pending thus causing delay in answers for some of our customers.
This have been fixed now and I answered all pending tickets but 2 that require some further investigation today.
I will double check with you if this have been done as you should got your answer some time ago - I am sorry for confusion.
First of all - youa re hiding whole bunch of facts and no - our work didnt caused your site to dissapear.
We are not the only ones you have been working on this site and when you came to us not only your site was heavy dancing and slowly sliding towards out of top500.
Also as mentioned in OP - it takes 2 weeks for Google to find our links - and your site seen huge drop in rankings before that.
Also - I voluntarily offered extra backlinks worth ~$100 - even if I could just refund you and close the case.
I am refunding you now full amount. I just asked my staff to stop doing all extra work for your site.
There are other services you can use with success. I think we wont go anywhere with this.
The second month we are offering extra bonus reports as mentioned in our recent email. Reports will be sent for free bonus of work worth around $60-70.
This is to all customers in 2nd month.
The only bad reviews are either ugjunk that as mentioned before didnt give all info blaming us for his problems or by communication issues caused from switching to new support system and training new support staff.
We have 70+ happy customers and many people that are seeing great results. The fact that people with positive results wont speak up is usual for such a services when OP (me) dont beg people to write good reviews in thread.
As per OP - you know what you are getting exactly - there is not much more to say tbh.
Again, read up all "bad reviews". It has nothing to do with actual link building. Penalties are triggered by some algorithms - as long as you can expect what new update will be about - you can prevent from serious drop.
Its more advanced methods than what you can read up on forums - this is why we do not offer reports to protect our methods from people sharing them publicly and letting Google know whats going on.
I hope I explained all.
Sales will remain closed - we are in full capacity and majority of our customers have re-billed successfully.
RedPanda9
Regular Member
- Mar 28, 2012
- 221
- 100
I've posted a positive review of this service. I saw rankings increase across the board on all my money pages. Then I blasted my site with a blog network and got it penalized. I talked to Bart about it and he said he would help me diversify and build extra links and social signals. Add that to some onsite stuff that I did and 1 month later my site is back up in the serps.
Right now I'm on my 2nd month and am using no other seo service for my site. Just Rankshield and posting content 5 times a week. If my rankings raise any higher I'll know for sure it was from this service.
I'm also testing Big White Winner on a brand new site as well. The package that includes RankShield as an added bonus, and I look forward to positive results!
Right now I'm on my 2nd month and am using no other seo service for my site. Just Rankshield and posting content 5 times a week. If my rankings raise any higher I'll know for sure it was from this service.
I'm also testing Big White Winner on a brand new site as well. The package that includes RankShield as an added bonus, and I look forward to positive results!
marcus528
Regular Member
- Jun 26, 2010
- 278
- 86
ExtraWinner please explain if this the case? Or is there something Sternberg left out. If it is in fact true a brand new website that only used this service got penalized is concerning..
ExtraWinner
Elite Member
- Jun 18, 2010
- 2,336
- 3,478
Its hard to say to be honest. I dont have track of his keywords (he never submitted them on order form) so I cannot track them and he never contacted me about any issues.
Whenever user reports issues that are past 2-3 weeks waiting period we are recovering sites within 2 weeks recovery process. We have a lot of staff and it is not a problem to build huge amount of quality links for us and to recover site ASAP - but we cannot do this unless website owner contacts us of course.
Thanks for your review
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I must say that I would not mind a report of SOME description, or proof of work in some way. The reason I purchased the smaller package was because of the fact I'd have no proof of work. I agree that sending out links is dangerous; is there any quick way to show some proof of links/quality of links? Like, even a screenshot? It could take months/years for the links to show up.
I bought this service not expecting a SERP rise, but instead as a buffer. I don't expect this $100 US service to somehow protect my site against updates (lol to anyone that did) but I realistically thought that I liked the sound of more quality links that weren't blasted all over the internet in the form of reports.
I wouldn't mind a screenshot of an article or something just to see what is going on.
I bought this service not expecting a SERP rise, but instead as a buffer. I don't expect this $100 US service to somehow protect my site against updates (lol to anyone that did) but I realistically thought that I liked the sound of more quality links that weren't blasted all over the internet in the form of reports.
I wouldn't mind a screenshot of an article or something just to see what is going on.
ExtraWinner
Elite Member
- Jun 18, 2010
- 2,336
- 3,478
Hi there.
The thing is that by showing what is done we will do bad to large part of our customers that trusted us and our methods.
As per our previous email - we will be giving reports of additional links to all our customers finishing second month
As of protection from penalties - we have running guarantee here so it is absolutely on.
You should be able to see new backlinks showing up though in Google...
Let me know if you dont see them and I will have a look
This doesn't mean it's the fault of the service. Posting shit like this is not cool. Now if you want to post your keyword rankings going down and subsequent loss in traffic from those keywords that's different. Don't throw out shit like this without backing up that it's the fault of the service. You also don't mention if you've been doing anything else with the site.
For all we know your site was getting traffic completely unrelated to search results. Even if your traffic did drop as a result of the service it's only been 30 days since the start. There could be a lot of different reasons why your traffic dropped.
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Well, the service promised a fully protection of the site. Therefore, I haven't provided any keywords, but my site in general has been hit. The site started mid-July and have had approx. 100 visitors a day.
I'm not the one posting shit here - I'm posting facts.
subster
Elite Member
- Apr 5, 2008
- 2,157
- 1,608
I dont see any improvements but also no decrease of my keywords, but will try this a while.
Regarding Sternberg: We all should welcome those posts - of course we often have to discuss this and if it is really from the service and which other causes there might be, but we need to talk openly about such issues, if not we are going be the next big WF with shitty products that get outstanding reviews all the time. Critize to improve - Analyze to refine. I dont need hundreds of positive reviews for a service that is obviously shit, just to get not offened by a mod. This saying i want to clearify i mean it general and not especially for EWs service. But we - the customers - have to make sure the quality does not go the river.
Regarding Sternberg: We all should welcome those posts - of course we often have to discuss this and if it is really from the service and which other causes there might be, but we need to talk openly about such issues, if not we are going be the next big WF with shitty products that get outstanding reviews all the time. Critize to improve - Analyze to refine. I dont need hundreds of positive reviews for a service that is obviously shit, just to get not offened by a mod. This saying i want to clearify i mean it general and not especially for EWs service. But we - the customers - have to make sure the quality does not go the river.
Ok but you never mentioned where the visitors were coming from. Were they all from Google? Were they from keywords that lost rankings since the service started? Are you or have you run any other services recently? Have you made any changes to your site? Have any of your previous backlinks been deleted?
There are many causes to a loss in traffic and you haven't provided any evidence except that your visits have dropped. That doesn't mean shit unless you say why. You're better off stating that your search rankings have dropped by X for your main keywords. You also don't take into account that when you start backlinking a site that your site can jump around from a Google dance. This is especially true for new sites or sites that haven't had any and now is receiving them or have had a lot of backlinking done recently. A site dancing in search results can be positive or negative. Many times a site can bounce out of their current rankings for a period of time and bounce back in after Google has analyzed it at higher rankings. Have you never bought an SEO service before?
Making accusations without supporting evidence is not constructive to whether or not the service is effective. Post facts that are relevant. Your facts are not relevant. If you look at some of my posts you will see that I post screenshots of ranking changes for my keywords.
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johnxwilson
Newbie
- Jun 28, 2012
- 24
- 6
Just a small update:
- When Bart reappeared few days ago I received PM and couple of emails promising that "I will answer them in few hours once I will get some sleep (8am already here)."
- I haven't got any updates from him after that and my (already 10+ days old) questions and issues are still not replied. Opened few more tickets in his helpdesk during that period hoping that someone will notice them - still no response.
- Can't say anything about service itself yet - no noticeable changes after 3+ weeks.
- Status