freeinstagramfollow
Newbie
- Oct 9, 2012
- 11
- 1
do you provide discount?
Permanently Closed Marketplace Sales Thread
- Thread starter sadneck
- Start date
- Status
PM'ed you.
onelifeaway
Registered Member
- Dec 5, 2008
- 66
- 34
Sudar the support team responded to you within a few days as they had to test your files. When it comes to fully testing your files it can take a few days to make sure we test everything out for you. I dug around the support tickets you sent and you didn't follow the directions you were given and in doing so you didn't send us all the files we requested... This will clearly cause delays. In regards to your files and confirming the emails my team tested you files numerous times using our account file as well as yours and it appears that you need to make sure your port and POP3 Server information is correct. We noticed that in your file it is set to "my.mailserver.com" which would be incorrect for your "[email protected]" email. Double check your support tickets and please read them carefully. Blaming the software and my team for your problems is not constructive.
- Shea
- Shea
onelifeaway
Registered Member
- Dec 5, 2008
- 66
- 34
is VMR still working ? does it have proxy support ? let me know
Yes VMR is still working and updates are still being added! Proxies are supported due to demand but definitely not needed... we go into depth as to why this is on some of our webinars. If you are doing Video Marketing correctly for today's internet world you will never need to use proxies... if you are spamming, I suggest another software would suit you better. If you have questions PM me or send me an email and I will answer them the best I can!
- Shea
We now have paypal and there is a discount available for those who are interested. Just PM me.
Cheers!
Andrew
Not enough posts to Pm you but I'm interested. Got skype? icex2012
troofer
Registered Member
- Jan 18, 2010
- 81
- 21
Would a 3rd edition make a difference if the first two were a cluster F ?
i owned it from the beginning. buggy as hell, never and i mean never have i been able to make it work properly, no accounts created, and if some were created, none were confirmed. had such high hopes for this. now i honestly don't bother.
i owned it from the beginning. buggy as hell, never and i mean never have i been able to make it work properly, no accounts created, and if some were created, none were confirmed. had such high hopes for this. now i honestly don't bother.
DO NOT give this guy your credit card information. They fraudulently charged my credit card recently and are refusing to refund my account for something I DID NOT purchase whatsoever. As many others have previously stated in this thread, Video Marketing Robot rarely ever worked and their customer service has been awful/non-existent. I've never had such a horrible time dealing with a company like this before. I am finding that many others seem to be having this issue too so I'm waiting to hear back from the owner because their customer support is useless.
onelifeaway
Registered Member
- Dec 5, 2008
- 66
- 34
Hi btbasty21. We have been around for close to 3 years and have always made it clear that you are purchasing a yearly license. We have updated our software consistently and have many satisfied users. Black Hatters are awesome but as we discovered most everyone here wants something more black hat and easier to use. This is okay! Just because you skipped through our terms of service and were blind to the fact that you were buying a yearly licensed software does not mean you are allowed to make false accusations against us. We have had numerous individuals contact our support and cancel the reoccurring fee. We make it easy to do this. Just because you have forgotten what you purchased doesn't let you off the hook. If you notice this thread is discussing Version 2 which is currently outdated. Version 3 is vastly improved. Everyone who takes the time to learn how to use VMR are very happy with it. I have copied and pasted the reply our support sent you below. The reply is accurate and I have confirmed that EVERY support ticket you sent was answered quickly.
----SUPPORT TICKET RESPONSE----
Hi Anthony,
We looked back at your old support tickets and every ticket you have submitted were responded to professionally and on time. Video Marketing is something you have to gain a knowledge of, as well as a patience for before using a software like Video Marketing Robot. We have constantly updated our software throughout the year and we have recently released Version 3 which is a free upgrade to everyone with a valid license key. The yearly renewal helps us push out these important updates month after month and is a small fee compared to Senuke, etc.
When you purchased initially it clearly stated everywhere including your receipt that this is a yearly license. Our terms of service, which you agree to when you purchase and install our software, clearly explains this in section 5 (http://www.videomarketingrobot.com/videomarketing/terms.html). It is your responsibility to cancel your subscription before it renews via this support ticket system and this is a policy typical of many reputable businesses such as Skype, Steam and numerous others.
As stated above, we have discontinued the subscription you had for Video Marketing Robot and next year you will no longer be billed for its use. However, the subscription you've purchased remains active until it reaches its expiry date on August 8th, 2014. You will have access to all future versions until the end of your subscription period as well as full support and access to all our webinars.
If you need anything else we are here to help.
Kind regards.
-----------------
You know what... Because I have such respect for Black Hat World and what everyone here has taught me, what do you think? Let us have a proper discussion on reoccurring charges or online software. As stated above, I know the likes of Skype, Steam, and numerous other companies right here on Black Hat World that will automatically charge for the next months/years fee. It just happens. I have personally paid many SEO companies on here for a month service and I was surprised when the following month I was charged again. I didn't complain. It was my fault I didn't cancel with them and no refund was given. My fault. I contacted the service provided and cancelled any following charges and used the service to its fullest extent until my time was up.
Let us have a proper discussion. Thoughts?
- Shea
----SUPPORT TICKET RESPONSE----
Hi Anthony,
We looked back at your old support tickets and every ticket you have submitted were responded to professionally and on time. Video Marketing is something you have to gain a knowledge of, as well as a patience for before using a software like Video Marketing Robot. We have constantly updated our software throughout the year and we have recently released Version 3 which is a free upgrade to everyone with a valid license key. The yearly renewal helps us push out these important updates month after month and is a small fee compared to Senuke, etc.
When you purchased initially it clearly stated everywhere including your receipt that this is a yearly license. Our terms of service, which you agree to when you purchase and install our software, clearly explains this in section 5 (http://www.videomarketingrobot.com/videomarketing/terms.html). It is your responsibility to cancel your subscription before it renews via this support ticket system and this is a policy typical of many reputable businesses such as Skype, Steam and numerous others.
As stated above, we have discontinued the subscription you had for Video Marketing Robot and next year you will no longer be billed for its use. However, the subscription you've purchased remains active until it reaches its expiry date on August 8th, 2014. You will have access to all future versions until the end of your subscription period as well as full support and access to all our webinars.
If you need anything else we are here to help.
Kind regards.
-----------------
You know what... Because I have such respect for Black Hat World and what everyone here has taught me, what do you think? Let us have a proper discussion on reoccurring charges or online software. As stated above, I know the likes of Skype, Steam, and numerous other companies right here on Black Hat World that will automatically charge for the next months/years fee. It just happens. I have personally paid many SEO companies on here for a month service and I was surprised when the following month I was charged again. I didn't complain. It was my fault I didn't cancel with them and no refund was given. My fault. I contacted the service provided and cancelled any following charges and used the service to its fullest extent until my time was up.
Let us have a proper discussion. Thoughts?
- Shea
- Status