onestop, Shea here. I run the support team behind Video Marketing Robot. I have seen your support ticket, but since it is basically what you had posted above, I figured I would respond here. In the support ticket you sent us, you stated your views about what you think VMR should be without actually understanding what Video Marketing Robot was created to do. One big item you brought up was that you wished VMR would submit 1000s of videos at a single time just like MVB. The problem is, Video Marketing Robot is NOT MVB... and we don't want it to be MVB.
I think the issue some people have is that we have produced a software that differs from what traditional internet marketers consider the normal. Just because VMR doesn't mass upload 1000s of videos to Youtube while spinning the video into "unique videos" that "Makes each video unique , so you can upload the same video as many times as you want without having to worry about the duplicate filter", doesn't mean Video Marketing Robot is a mediocre product. That last sentence was a beast, but I hope you see my point.
MVB is a spamming tool. This is perfectly fine (especially for this awesome Black Hat World community)!
But some people don't believe spamming videos, or anything for that matter, is a long term business plan. VMR is for those individuals who see the value in building a long term business that doesn't piss off Youtube/Google/etc. For you to say that we owe you big time is quite honestly a joke. We offer a full support team and as it stands only 3 tickets need to be responded to as of today. We have a forum where we are actively engaging our customers on. We have recently solved an issue that you appear to have as well in regards to account creation:
http://www.videomarketingrobot.com/videomarketing/forum/viewtopic.php?f=9&t=434
We have recently started to host weekly free webinars for all our customers, so that we can answer everyone's questions and gain valuable feedback. We have massive webinar training sessions scheduled where we will teach VMR users the way we use Video Marketing Robot so they to can create a long term business when used correctly. We have a toll free 1-888 number where we have talked with and discussed numerous ideas and such with our customers. Why haven't you tried understanding what Video Marketing Robot is used for before going off on your honest but misguided review?
I honestly believe there needs to be a shift in ones thinking when it comes to videos. Mass blasting your junk & twisted videos might make you some great money now, but will it last? Don't you want to start building something that will carry on for years to come? If not, you are more than welcome to ask for a refund. You say we have burned many people before, but this is being dishonest. If the software is not for you it is very simple... ask for a refund.
We have a very clear 30 day money back guarantee that is 100%. For the people who have requested a refund because the software wasn't for them, they have received all their money back. We have a business and it is long-term. If you don't like our software onestop, why don't you request your money back? You are still within the 30 day money back guarantee.
For those of you who are looking for a long-term video marketing solution, then perhaps you should talk with us. Spamming 1000s of videos won't last forever. Take a look at what we have done to articles...
Kind regards,
Shea