Permanently Closed Marketplace Sales Thread

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I was about to buy Hostwinds but I will look elsewhere after reading the posts here and after talking with a "frank kevin" on the live chat who just went and closed the chat when I questioned the availability of some coupons.

Hey, our agents are not actually allowed/able to simply close out of a chat, It was most likely disconnected, did you open a second chat?



Im having issues with them for 2 days now, uptimerobot is constantly notifying all of my websites are down!

This doesn't seem right at all, shoot me an email, or a PM with all the info on your account, we will give you a courtesy audit free of charge :)

The service is a total joke.

Six Forum PM's and two Skype messages ignored so had to open a ticket on the site.

I had to fight for 4 days to get a refund because despite my constant direct message of "I want a refund" they kept on trying to avoid it and begging me to stay.

They then told me I had to wait 14 days for a refund so I told them in no uncertain terms that I wanted it now and they did it within minutes.

This was on the 14th of March.

TODAY I GET AN INVOICE SAYING I OWE FOR THIS MONTH.

For a service I DONT USE AND WAS REFUNDED FOR LAST MONTH.

Sort your act out. Lot of unhappy people in this thread and for good reason.

-10 rating for this joke of a service.


BHW, and Skype are not an extension of our support system, I am one guy, who is quite busy. We have a staff of 11 individuals who will be more than happy to help you out via ticket. You will get much faster responses that way.

I am glad my team refunded you, and it all got sorted, I always advise all client's to open a ticket first ,our average response time is ~10-15 minutes


As for the invoice you got today, that would be a mistake of us still keeping your service active after refunding you (instead of immediately terminating it, my team would have kept it online so you could get backups etc.) You do not need to pay that invoice obviously. I feel that it was a service however, as we allowed you to use a service that you did not pay for, for the entire month.
 
The Free Website Transfer Process looks really nice. Does it mean i need to offer my original hosting username and password? Right?
 
The Free Website Transfer Process looks really nice. Does it mean i need to offer my original hosting username and password? Right?

That is corect, and then we will transfer your website 100% over for you!
 
Seems like Peter was on a streak of negative reviews. Im with this host for more than 7 months already and i dont have anything negative to say. The thing i like the most is that whenever i visit their site there is an online support. This is needed for every client so i would like to thank Peter for making that out, don't forget the cheap rates i really like that aswell! Whenever i create ticket with High action i get fast reply aswell. I remember a month ago there was some ddos but my site wasnt affected at all. All of my sites run great for now and i didnt notice them anytime down. I would give out 10 of 10 for your Host, keep in mind and try to fix the things those neg. costumers are saying.
:)
 
Hiya :)

I currently have a single domain account with you that was due to be invoiced on 26/4 but I cancelled the recurring yearly invoice with paypal as I was no longer going to use that domain.
IIRC I had a yearly 25%(?) reduction on that from a previous offer from BHW as well.

I now want to move away from Hostgator and want to take on your ultimate shared plan to continue from that (HG hosting is invoiced from the beginning of each month at the moment) with your service of moving my account over to your servers.

What is the best way of getting this done ?
Would like to pay 12 month if I could if the discount still applies ?

Looking forward to moving over to you :)
Regards,
KS
 
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Hiya :)

I currently have a single domain account with you that was due to be invoiced on 26/4 but I cancelled the recurring yearly invoice with paypal as I was no longer going to use that domain.
IIRC I had a yearly 25%(?) reduction on that from a previous offer from BHW as well.

I now want to move away from Hostgator and want to take on your ultimate shared plan to continue from that (HG hosting is invoiced from the beginning of each month at the moment) with your service of moving my account over to your servers.

What is the best way of getting this done ?
Would like to pay 12 month if I could if the discount still applies ?

Looking forward to moving over to you :)
Regards,
KS


Open a ticket with all the info (new domain etc), then PM or email me with your ticket #. I will make it so the discount still applies and invoice you for 12 months)

--Peter
 
http://forums.hostgator.com/network-...o-t316804.html

So it looks like HostGator is down again, They have had tens of thousands of clients offline most of today. I personally think this is terrible. Ever since EIG took over, the uptime and support have taken a turn for the worse. What can you expect with a publicly traded company (
https://www.google.com/finance?q=Nasdaq:EIGI) (I guess their investors didn't care that everyone was offline). I know that many people are locked into Hostgator's Year long contracts. They sure are good at getting people to sign up for those.

I want to offer an out for anyone currently suffering because of EIG's carelessness an out. I am willing to offer anyone free hosting at Hostwinds for up to the amount of time you currently have left with Hostgator. Simply send an email to Peter(@)hostwinds.com with a link to an image showing when your Hostgator plan expires. Please make sure you currently have an active account with us, simply use the code below for signing up for the plan you want. (All Plans are eligible make sure you select monthly billing) If you need a VPS higher than a level 1, then indicate that in your email, as that will have to be added to your account manually. After you have setup your account using the special coupon below, I will personally extend your billing date out, to when your Hostgator plan is set to expire. This way you can get out of your contract, without worrying about extra expenses. (Please note we will extend any 1 plan a MAXIMUM of 12months)

This community has helped our company a lot over the past few years, and so anything we can do try and give back and help out aspiring internet marketers. I know that your website being up or down, can change everything, and ruin all of your hard work in a few short hours. I hope this helps anyone currently having issues.

I have created a special coupon code for everyone else, who is only month to month. This coupon code will give you 2 FREE MONTH with Hostwinds. This code will expire on 4/21/14


To Recap:



1) Signup Using this Coupon Code (2 Months Automatically Free)
2) Email Peter (Peter(@)hostwinds.com) With a Link to a SS Showing When your Hostgator plan is set to Expire
3) Get your Hostwinds Plan Extended to That Date
4) Enjoy not having to worry about being down every other day


Coupon Code: GATORKILLER
 
Open a ticket with all the info (new domain etc), then PM or email me with your ticket #. I will make it so the discount still applies and invoice you for 12 months)

--Peter

PM sent with all info, thank you :)
 
I opened up a ticket as suggested and I was informed that my account is now terminated and I never had to pay the invoice.

HOWEVER ...... I have since been sent three invoices including one that says "THIRD AND FINAL WARNING" by your inept staff.

I don't know how to make wanting to close my account any clearer than telling your staff 8 times to close my account.

I feel the hint is in the words. With the word CLOSE being the main subject of my sentence.

I really can't be any clearer that that.
 
I opened up a ticket as suggested and I was informed that my account is now terminated and I never had to pay the invoice.

HOWEVER ...... I have since been sent three invoices including one that says "THIRD AND FINAL WARNING" by your inept staff.

I don't know how to make wanting to close my account any clearer than telling your staff 8 times to close my account.

I feel the hint is in the words. With the word CLOSE being the main subject of my sentence.

I really can't be any clearer that that.


Sorry shoot me a PM with your email, I will delete your account from our system.

Also it is not our "inept staff" sending you these emails, it is actually an automated system that sends out reminders about invoices.
 
I just started promoting Hostwinds via affiliate. A few questions.

At which date is the payout?

Is it possible to see the overall (estimated)commission somewhere?
A bit annoying to browse several pages of customers you've referred and combine them all one by one.

When is a user marked as Fraud? I'm not doing anything shady, just curious.
At the moment I got like 4 customers with fraud status, out of ~30 referred in total. Normal numbers?

Thanks!
 
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I just started promoting Hostwinds via affiliate. A few questions.

At which date is the payout?

Is it possible to see the overall (estimated)commission somewhere?
A bit annoying to browse several pages of customers you've referred and combine them all one by one.

When is a user marked as Fraud? I'm not doing anything shady, just curious.
At the moment I got like 4 customers with fraud status, out of ~30 referred in total. Normal numbers?

Thanks!


A user marked is fraud, is a user who tried to signup however failed our fraud screening. Or possibly a user who successfully signed up, and then filed a chargeback, or used a stolen CC to pay.
 
I have a problem that has been bugging me for last 3 days. My vps keeps shutting down on its own every while,i keep rebooting it from console,Like 15 times in last 3 days. The things i have installed on the vps is gsa ser - captcha breaker and indexer. Along with two recently installed vps features which are IIS and .net Framework.
I have made a ticket and talked to live chat with no solution. Asked for monitoring my vps but it wasn't available for windows vps.

Once i close RDC with my vps while later it shuts down and i come back after some hours to figure out it has been long offline.Basically it is not doing me anything good.
 
very cheap hosting with great support... for starters it fits well...
 
Peter just about to order a vps here mate, any coupons for this check out? ;)
 
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