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When connecting to RDP it kicks me off with an error

"Because of a protocol error, this session will be disconnected. Please try connecting to the remote computer again."

I googled it tried all solutions for my end without success. I believe its an error on the server side that needs to be fixed.

I did notice the windows license expired yesterday as well so not sure if thats the reason.
 
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I referred a client to you - and seems up till 8-10 days ago everything was working fine

but now the connection has slowed down and everytime you go to open a program takes forever and there now is a lag.

also program speed seems to have slowed down alot.

Not an expert in these things - but seems that you have sold alot more VPS's and its now slowing everything down ????

if so do you have another VPS with less people on it - because after being used to something faster - don't really want to deal with the complaints now ... and yes I did check it myself.

let me know -- thanks
I sent you a PM. Please open a support ticket. I have a lot of servers and this really doesn't help because I don't know which one your VPS is on :(

@hellomotow07, since you're the owner, some advice from customers, please don't overload your servers, otherwise you will get a bad reputation like xsserver has now. Reputation is everything. We bought a server with you because I had read only good things about you. Just keep it that way and your business will prosper.
I do my best with monitoring the servers and making sure that the servers are not overloaded.

The problem Danny has above is probably due to someone using too much of the hard disks resources. Copying large files and making everyone else slow on that server. CPU usage is never a problem because I make sure it's never above 40% on the servers and the RAM is dedicated

When connecting to RDP it kicks me off with an error

"Because of a protocol error, this session will be disconnected. Please try connecting to the remote computer again."

I googled it tried all solutions for my end without success. I believe its an error on the server side that needs to be fixed.

I did notice the windows license expired yesterday as well so not sure if thats the reason.
Responded to your ticket earlier and fixed it, server needed a reboot
 
ordered a vps from you. orde# 4671136881

Sent you an Add request on skype.

-----------I have question --------------------
-Can i just get a ram upgrade if i want? or I will have to update to plan 2?

Thanks
hope to get the vps details soon :)
 
For some reason, cannot access my VPS. Sent a PM and ticket.
 
ordered a vps from you. orde# 4671136881

Sent you an Add request on skype.

-----------I have question --------------------
-Can i just get a ram upgrade if i want? or I will have to update to plan 2?

Thanks
hope to get the vps details soon :)
I can add a extra gig of RAM for $15 p/m

For some reason, cannot access my VPS. Sent a PM and ticket.
Fixed earlier

Same, sent an email too.
Fixed
 
i ping you many times on skype, why dont you reply me at all?
I replied to you but you kept asking the same question which is why I didn't respond. I thought you was wasting my time sorry.

same here,,, the support is kinda sucks!

hit you @skype since few days ago and not reponding? send you a pm and not getting answer.
We both have to be online at the same time for me to get your offline message on Skype. I done what you wanted earlier
 
Hi, Just got a VPS with you. I was wondering , how do you keep your data center from banning you / restricting BH tool usage because you are in France, which is not known to be especially BH friendly territory. How do you plan to keep your servers up and running without restrictions in the long term?
 
Hey Damein do you allow reselling of your Cloud Hosting service?
I don't offer cloud hosting.

Only shared web hosting and VPS hosting at the moment

Hi, Just got a VPS with you. I was wondering , how do you keep your data center from banning you / restricting BH tool usage because you are in France, which is not known to be especially BH friendly territory. How do you plan to keep your servers up and running without restrictions in the long term?
PM sent
 
I've only been running software less than 2 days, and already my server won't respond when I try to connect it. Until they got crappy towards the end, I had no problems with xsserver doing this. Obviously we need to run 24/7 without interruption, each time it crashes maybe take 12-24 hour to respond and we have to pay for that. I'm just surprised the system crashed so early tbh.
 
I've only been running software less than 2 days, and already my server won't respond when I try to connect it. Until they got crappy towards the end, I had no problems with xsserver doing this. Obviously we need to run 24/7 without interruption, each time it crashes maybe take 12-24 hour to respond and we have to pay for that. I'm just surprised the system crashed so early tbh.
Your server froze because you where using 100% of your RAM. I have rebooted it and suggest upgrading the RAM
 
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