My two cents:
The software most certainly did not work out of the box, I too had the missing file syndrome. Instructions on how to use were at best spasre and at worst severely lacking. The tutorial/sales video is no good becuase it shows the software working well, which it does not. The proxies are indeed slow. Furthermore, I have never been able to get US proxies, and it was clearly stated earlier in the thread that US proxies were available and can be used with CL, which was the main reason for purchase.
I pointed out online that if the software didn't actually work then I would need a refund. I was told that I had a bad attitude. I respectfully asked to be shown exactly where I had displayed a bad attitude. No answer was forthcoming.
Like so many companies today, I was clearly regarded as the enemy, instead of a valuable customer with the potential to buy other products should I be satisfied with this one.
Proxy Machine may or may not work, I don't know, but it certainly doesn't work for me. I will download the update and report back if it improves the situation.