- Nov 20, 2008
- 1,853
- 598
[̲̅$̲̅(2̲̅)̲̅$̲̅];1793059 said:
From seeing the reviews and the reputation from the OP I would've thought the test transaction I tried would've gone smoothly.
Sent them $50.00 for 10 PVAs - and then after i sent him the transaction ID from paypal, they said there was something going on with their paypal - the paypal they told me to send to is an unverified chinese paypal account and its having problems.
They said it's now going to take 3 business days before they recieve the payment, and so I have to wait through the weekend - and it'll probably take the full 5 days. 5 days to get 10 accounts? BULLSHIT.
They refuse to process a refund or to give me the accounts, and told me I can send an email complaint to their management if i feel like it. I Dont wanna sit here and trade emails all day, your site says INSTANT DELIVERY for small purchases.
Oh well - glad i decided against buying 100 accounts to start. Your shitty customer service, bait n' switch tactics, and amateur merchant processing have lost you not only this customer, but I will make sure I warn everyone not to risk the same problems I have encountered.
Hello, very sorry for this trouble with you. Did you use echeck for your payment? If so, we can only send your accounts after your payment is completed. Looking forward to your understanding. Thanks.
However, if you want to cancel your payment, that's no problem, we can refund or cancel any order before we send out the accounts. Please let me know if you do want to cancel your payment.
Sincerely,
Lively Browser (Lively Marketing Tools Programmer)