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Hi, I've purchased 2+ OpenAI accounts. The 1st ran through $2500 and did great. The 2nd one was bought around Dec 17, 2023 and hadn't used much credit.
1. We tried to use this 2nd account today but the GRANTS CREDIT is "$0.00, NO CREDIT GRANTS FOUND". Can you give any insight to why we lost $2,000 in credit?
2. Also, there is no billing remaining in the account.
3. Also, the account was kicked back to FREE TIER, instead of TIER 1 & 2.
Thank you for insight.

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Dec 17, 2023
Thank you for posting this. I have given you the owner user password. So, how can I know what happened? Did you change the owner's email? If not, why? Also, does it make sense to claim this after 2.5 months? How can I know what you did with this account? It is not my fault or mistake. Even now, OpenAI does not approve accounts so easily. Therefore, I am not able to give you a replacement account because this is not our fault or mistake; we properly delivered all owner account details to you. Thank you.
 
Thank you for posting this. I have given you the owner user password. So, how can I know what happened? Did you change the owner's email? If not, why? Also, does it make sense to claim this after 2.5 months? How can I know what you did with this account? It is not my fault or mistake. Even now, OpenAI does not approve accounts so easily. Therefore, I am not able to give you a replacement account because this is not our fault or mistake; we properly delivered all owner account details to you. Thank you.

Hi, I understand that you don't want to hand over a replacement without enough proof and 80 days old, however I spoke with live chat and they said I needed to access the gmail to give them a "COPY OF THE GRANT CREDIT CONFIRMATION", which of course I CANNOT because you do not provide the GMAIL access with the openai account, for whatever reason, which can be fine, but it means we can never change the email/pass and we cannot access any emails from openai, which in this case is a problem as seen in the image below:

1. Can you provide the pass to gmails? If not, do you have any further suggestions?

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Hi, I understand that you don't want to hand over a replacement without enough proof and 80 days old, however I spoke with live chat and they said I needed to access the gmail to give them a "COPY OF THE GRANT CREDIT CONFIRMATION", which of course I CANNOT because you do not provide the GMAIL access with the openai account, for whatever reason, which can be fine, but it means we can never change the email/pass and we cannot access any emails from openai, which in this case is a problem as seen in the image below:

1. Can you provide the pass to gmails? If not, do you have any further suggestions?

View attachment 327558
Its a default message from Openi. Anyway, you can give me user password. I will check and try to fix
 
Its a default message from Openi. Anyway, you can give me user password. I will check and try to fix
Hey, I sent you the login Mar 8. Let me know if you have any idea how to solve the issue.
I've been waiting many days for OpenAI to respond to my message regarding this problem, but they have not responded of course.
It would be really nice to have the $2,000 credit put back in the account or at least an explanation, but I fear I cannot get an explanation from OpenAi because you didn't provide the gmail access which theyre automated message requested.
Can login and analyze?
 
Hi again, were you able to log into my account and see why Openai removed the remaining $2,000usd from the credit?

Can you provide the gmail login, so I can find the reason in the email sent to the account?

If you're unable to figure it out, thats fine but please provide a higher 90% discount, so I can buy another please.

Thank you
 
Account Available But No Discount Aavailable
 
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