I had a bad experience with this seller. I ordered Semrush, Moz Pro and Office 2021 Pro Plus. It's not about the wait, although the seller brags about delivering licenses and accounts almost instantly. It's about the appaling customer service, "customer service", I had. Even aggressive at times.
So this is my review of their services. I really don't recommend dealing with them.
- The Moz Pro account delivered is a free trial account for 30 days of Moz Pro, freely available on moz.com. Yeah, my bad maybe, I should have checked before paying 4 bucks for a service that's free. And the seller pretended to "not understanding" my question on why I paid for a free trial account.
- The Office license did not work. Before ordering I messaged them on Whatsapp asking if it's activated online or by phone. Their answer: "web". After seeing the license can't be activated online, I contacted them again. Waited for a solution, only to be told their licenses must be activated by phone. OK, let's try this. Went through all the automated process of finding the activation prerecorded messages, tapped all the number groups Microsoft asked for, and then I heard the license can't be activated because it reached the maximum number of devices it's been activated on. The same error I had when trying to activate online. Contacted them again, and they somehow made it my fault, saying the error when activating on the phone was because I previously tried online. After being told by them to activate by phone. I asked for a refund for this not working license, and they said they will refund if the license doesn't work, and according to their "clearly stated" t&c's. No refund so far.
- And Semrush Guru. I received a free trial account again. Yes, 30 days when the usual Semrush offers is 7-14 days. But after searching I found Semrush affiliates offering the 30 days Guru free trial.
So this is my review of their services. I really don't recommend dealing with them.



