Paypal SEO service refund policy

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jeremy217

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A while back I saw on a kotton grammer webinar he was showing people his PayPal refund policy so that when people would try and do a charge back that they would lose and he wouldn't be out lots of money.

Anyway, I lost his refund policy example and I wanted to reach out to people and see what they use / recommend to stop chargebacks.

Now obviously if you are good at what you do you will have very little chargebacks but there are always those people who never intend to pay and to cheat you out of services for 6 months and then do a chargeback.
 
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Well, you will lose anyway, if PayPal decided to refund you but the customer refuse and is in his right to do so, he simply call his bank to make a chargeback on a credit card charge not authorized. Onlu if the cutomer paid with funds on his account you win.
 
RuthSam said:
Well, you will lose anyway, if PayPal decided to refund you but the customer refuse and is in his right to do so, he simply call his bank to make a chargeback on a credit card charge not authorized. Onlu if the cutomer paid with funds on his account you win.
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No, this isn't true.
 
99% the buyer is always wright....

you need to prove the problam and then paypal return the money but
this also refers to the way you have run your paypal account ,if your a good person at paying no problams your properly win.

The other user was wrong because all disbrute transaction are frozen then decided then paid

If the case is true and your no lying but you still
lost it becouse you didnt present the information needed for paypal to return your cash.

You must post evedence like letter , photo, statements paypal use all given evidence....

dont be so fallen by Everythink you read or watch on the .net , if you sell any service as long as you state no returns or refunds on your sales page your never have any problams this will legaly cover you, unless the product is faulty.
 
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If you are working 6 months with a client you should have a contract.
 
PP refunds just fine. I charged few mo/fo/s at wave-seo or however they called it. False statement, BS stuffings, misleading ...
2 weeks and my money back
 
Sardosa said:
PP refunds just fine. I charged few mo/fo/s at wave-seo or however they called it. False statement, BS stuffings, misleading ...
2 weeks and my money back
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Did you have a refund policy, do you mind sharing it?
 
Like I said Kotton grammer posted a very specific refund policy for services purchased through paypal. Specifically when the customer goes through their credit card company to do a charge back and then the credit card company files charge back to paypal.
 
redarrow said:
99% the buyer is always wright....
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This is completely wrong. Almost daily we have buyers who make purchases without even reading the details of what they bought, then get upset when it isn't what they thought.

PayPal also added "buyer" protection for services, and doesn't care about their sellers anymore. I've been seeing them refund even when given screen shots of the service provided. With PayPal refusing to offer protection to service sellers, they have become really unfriendly to those who sell virtual goods.
 
jeremy217 said:
Like I said Kotton grammer posted a very specific refund policy for services purchased through paypal. Specifically when the customer goes through their credit card company to do a charge back and then the credit card company files charge back to paypal.
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Doesn't matter, Credit Cards company do not care about Merchants. They only care about keeping their clients happy. Unless there is a contract signed or something more tangible, you'll likely always lose a credit card charge back.
 
Typlo said:
Doesn't matter, Credit Cards company do not care about Merchants. They only care about keeping their clients happy. Unless there is a contract signed or something more tangible, you'll likely always lose a credit card charge back.
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I am guessing no one that's posted has a refund policy and thus the reason they are having all the issues. I am talking about a refund policy within a signed contract specifically for services businesses, not digital products / products.
 
It impossable for any comoany in the world
To force a sale on somebody if the product is at fault ....

there no way a credit card company reads a letter statting there not going to give any refund if the product is at fault.
Sorry bs

there sales laws in every country

if you got a refund policey can solve time and money with court cases,
But it can also let the buyer no what to say to get the refund funded.
 
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jeremy217 said:
No, this isn't true.
Click to expand...

Yes, it is. If the bank/creditor is notified by the buyer that a charge was "not authorized", it will be refunded to the card. In a lot of cases, they have to get a new card. But what's a new card for $1000 of free work? As a seller myself, it's one of the annoying concepts of business that you have to accept or just call it 'cost of doing business'.
 
jeremy217 said:
I am guessing no one that's posted has a refund policy and thus the reason they are having all the issues. I am talking about a refund policy within a signed contract specifically for services businesses, not digital products / products.
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Ah, a refund policy in a signed contract, yeah.. that's different than what I was referring to. In that case, CC won't side with the buyer, since the is legal documentation.
 
Typlo said:
Ah, a refund policy in a signed contract, yeah.. that's different than what I was referring to. In that case, CC won't side with the buyer, since the is legal documentation.
Click to expand...

You would have to be in contact with the buyers credit card company and appealing the case. But what Typlo said is correct.
 
I found what I was looking for:

"You also acknowledge that any payment of services is an acknowledgment of services received. You also acknowledge services of Kotlon Grammer Search Engine Marketing you are receiving are not tangible physical products but are intangible services of consulting on your business website to rank higher organically in Google's search engine.

Again, to reiterate this is NOT a contract, but a signature is required before campaign launch can begin that you acknowledge all the above."
 
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