Paypal : Refunds vs Disputes

You're a little arrogant to label my post as just another experience, I've overseen hundreds of thousands ot transactions.

E books are classified as high risk and that's the end of the story. There's merchants which will offer the infrastructure for you as tracking delivery is a challenging metric in this space and they'll take a cut, want kyc and eat the chargebacks themselves.

Percentage alone is not a valuable metric, you really ought to read and sit down a bit when asking for advise, if you think all the replies will blow sugar onto your nuts, that's fine, but I won't, neither will paypal.

Percentage relative to transaction size and refund ratio is much closer to hownit works rather than an arbitrary 1% number. Also total volume. If you generate 10 millions per month of very high per ticket sales and you are seeing a 1% chargeback rate, they might have you.

Unless you have not been on risk assessment teams, and chatgtp sure as hell wasn't, you cannot know, and asking for "experiences" is fishing in the dark.
Once again, calm down mate.
You might have worked for Rockefeller that I wouldn't give 2 fucks. You are not above any of us no matter what, you are just sharing your experience, which is... just an experience.
Thanks for your input though.
 
I don't think there would be many refunds, the ebook is good, but who knows. It's my first time selling a book and I do know people can profit from anything to get stuff for free so I guess I will have to do refunds anyways.
Apart from paypal there is stripe but it's the same problem.
Cryptos is the way to go but my audience is not the kind that use cryptos at all.
Let's hope my long life ass paypal account be immune to any problem
Why don't you try both, PayPal and crypto allow your audience to show you if they can.
 
I'm selling ebooks here, my PayPal account was suspended after a while, some scammers open disputes after receiving the digital product and PayPal don't care if you show proofs of delivery.

I'm currently using Ruul.io to accept credit cards, in general it's enough, people who wants to pay with PP are generally happy to pay with credit card to Stripe or an alternative like the one mentioned. You are still exposed to chargebacks, but it's less common and not as easy as open disputes.
 
I'm selling ebooks here, my PayPal account was suspended after a while, some scammers open disputes after receiving the digital product and PayPal don't care if you show proofs of delivery.

I'm currently using Ruul.io to accept credit cards, in general it's enough, people who wants to pay with PP are generally happy to pay with credit card to Stripe or an alternative like the one mentioned. You are still exposed to chargebacks, but it's less common and not as easy as open disputes.
Sorry to read paypal suspended your account, they can be real assholes. That's not normal for them to stand with the buyers if we can prove they received what they paid for.
What ratio disputes/sales did you have?
Ruul.io requires kyc, same as gumroad etc. I don't want to give my personal info to these companies.

Why don't you try both, PayPal and crypto allow your audience to show you if they can.
I don't use crypto. Also my audience is not tech savvy at all so no need for me to create a wallet.
And it's a pain in the a$$ to cash in your money in flat anyway when you earn good numbers. Crypto is a scam but it's just my opinion, offtopic though.
 
Would you mind sharing why not?
The less I share my private data the better I feel. Leaks, hacks, mistakes, happen everyday even at country scale with official websites, so it's not a matter of "will my data be shared publicly" but "when". And then, it's a big door open to identity theft. People to whom it happened live a nightmare and it almost never stops.

I strongly recommend all of you to stop sharing your personal data with all these companies, you don't know what they do with them, even if they swear they will protect them. Think of the 23AndMe case, enjoy your ADN being sold all over the place while they promised it would happen.

The biggest and most protected websites get hacked all the time, staff can also lie and never confess the leak, or they can simply sell your data to other companies, and who knows what they will do with them. The dark web is full of IDs and personal documents people weren't cautious enough to protect. So, no thanks.
 
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