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PAYPAL question

Discussion in 'Ebay' started by InnerMongolia, Mar 19, 2012.

  1. InnerMongolia

    InnerMongolia Newbie

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    I sold my item on website, somebody sent me money via paypal, the thing is he used PayPal Mobile , means there is a paypal app in his phone, but after few hours, my account limited, I finally figured out that he paid me through a stolen paypal account, is there anyway that I can track the guy's phone number? or location?
     
  2. download

    download Jr. VIP Jr. VIP Premium Member

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    I'd focus on getting my paypal account's restrictions lifted before anything else...
     
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  3. mrhelpfulguy

    mrhelpfulguy Junior Member

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    I would do the same. Call immediately to paypal rep to see how to resolve this. They will tell your further instructions. Go to the resolution center and call.

    IF the normal rep doesn't help, call again and ask for a case manager, which is usually the backend of everything technical.
     
  4. maggie1982

    maggie1982 Registered Member

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    I suggest that you contact paypal about this dilemma. This is the first time that I heard of such case after using paypal for a long time. Hopefully, this incident will not discourage you from using paypal.
     
  5. InnerMongolia

    InnerMongolia Newbie

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    thanks guy. problems have been solved, but I want to dig this guy out, I just wondering is it possible or not to know his phone number if he logged on with his own iphone
     
  6. eBayer.

    eBayer. Junior Member

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    Is this possible?
    Your PayPal account can get limited suppose your buyer sends payment through a stolen PayPal?
    How is this fair :confused:?
     
  7. collier

    collier Newbie

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    you can contact paypal and also since he paid you there will be his information on the shipping details
     
  8. HostStage

    HostStage Jr. VIP Jr. VIP Premium Member UnGagged Attendee

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    Well, defaulty Paypal have frozen the funds as they are suspecting a money stealth which may be sent and received by the thief.

    A verified account may avoid the limited step, but it wouldn't avoid the charge back.

    This kind of situation happened to me twice on great amounts, and i lost 2 times the dispute after the delivery.
     
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  9. haki_master

    haki_master Regular Member

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    yes the fact that he sent you the payment through a stolen paypal account means paypal will limit your account for security reasons , i would recommend you to contact paypal directly to resolve this matter
     
  10. crazyorwhat

    crazyorwhat Newbie

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    You can not really ask PayPal for the other guys details, because they will not give you that. I know a case where there was a unfair dispute and the seller was trying to get the buyers credit card companys name, to call them and solve it, but paypal refuse to give it out.
    And paying via mobile, i think he could be using that app just about anywhere with a wireless connection? I dont think his number shows anywhere, only the wireless connections IP address, which doesn't help at all I'm afraid.
     
  11. InnerMongolia

    InnerMongolia Newbie

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    thank you guys. it's a great forum
     
  12. shelbie

    shelbie Newbie

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    I would like to know to use pay pal and eBay.
     
  13. shelbie

    shelbie Newbie

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    how is the day going on so far
     
  14. MakerViet

    MakerViet Newbie

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    U should open case, Paypal will help u more than u tried
     
  15. thedust812

    thedust812 Newbie

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    I received the same problem with my ebay account, I list one item and anyone buy it. But ebay notice this buyer suppended and my ebay account suppend too. +_+
     
  16. UnixGuy

    UnixGuy Registered Member

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    Paypal is Like a Old Lady just 1 wrong move like changing your address like 2 days after your account is created will get you locked out
     
  17. InfinityAI

    InfinityAI Jr. VIP Jr. VIP Premium Member

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    Like somebody else said, lift your PayPal limits first before worrying if the funds are stolen or not. PayPal mobile is pretty legitimate, so you shouldn't consider that as a factor. Did you create this account as a new one? How large was the payment you took? These all contribute into why you got limited.
     
  18. seodonn

    seodonn Power Member

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    logging a ticket is the easiest way to resolve this issue instead.