Paypal limited my account and asking for proof.

Hello,

I sold 50 facebook vouchers on ebay for $185. I got the payment from the buyer and i sent him a mail with all the vouchers. Now, i go to my paypal account to send some money to someone and i see they limited my paypal account and i cannot send payments to anyone.

Now, in the resolution center they ask for the shipping proof. How do i give them the shipping proof when i sent the buyer a mail with the vouchers.

Any help and suggestions would be great.

Please let me know what should i do?

Thanking you

 

Hi,

Just make some Invoice with photoshop,
you can see on standard invoice layout that information like buyer name, address, item purchase, quantity, date time delivery must in that invoice.

and then print that invoice you make, and then scan it again (to make it more legit).

and then send it to them as a proof.

Good Luck

 

I think by contacting PP by phone with your explanation about selling digital ebooks which doesnt have any proof of shipment, this will unfreeze your account faster. Or send any other document also should resolve your account limitation.

 

When i go to resolution centre it has option to enter tracking no. and courier service selected.

There is no option to enter the invoice
Posted via Mobile Device

 

You need to explain it that there is no tracking number since the transaction was done via email and not via a courier.

 

ok than just call them and tell that you sell ebook. and they will unfreeze your account.