PayPal Fake Dispute Scam

nilkam

nilkam

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Just Like the title say
I got a victim of PayPal Fake Dispute Scam

Story of my sadness

I Messaged to PayPal Team

Me
I got a fake Dispute on 02-Jun22 and I submitted my proof of delivery last I received an email from the papal team on 15-Jun22 because you met the PayPal Seller Protection the dispute closed and I don't require further action.

but today 5-jul22 I received an email from the papal that The case was closed in the buyer's favour based on the information provided.

so I need your help to look into this false dispute again
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PayPal Team
I understand your concern regarding outcome of chargeback case ID PP-R-MBI-*********. I realize you have shared information to support this chargeback case in your favor. However, chargeback case was closed in buyer favor.

I would like to inform you that a chargeback is initiated when the buyer contacts the card issuer bank to request a payment reversal. These cases are reviewed and decided by the buyer's credit card company instead of PayPal.

In the case of a chargeback, we’ll negotiate with your customer’s credit card company on your behalf and share information received from you to support your case. However, we are unable to take decision for chargeback case as only bank can make decision for chargeback cases.

Hence, I am sorry to inform you that we are unable to make changes in this chargeback case outcome or re-open the chargeback case investigation.

I appreciate your understanding in this regard. Thank you for contacting PayPal and for being a valued customer.
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Me
okay one more question.

where is the seller protection that paypal promise to seller. if paypal can't able to provide right judgment please remove this seller protection thing from you site.

thanks for your valuable reply.
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PayPal Team
I certainly relate with your situation and realize you are disappointed with the chargeback outcome. However, since the buyer has filed chargeback case externally through their card issuer bank, hence, I regret to inform you that we are unable to re-open the chargeback case or make any changes in the chargeback case outcome.

I wish we could make any changes in the chargeback case outcome. However, this is something we are unable to do.

Your understanding in this regard is highly appreciated.
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Me
so how can client re-open the chargeback again when Dispute already on my favour
i already submitted proof of delivery that client received product
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PayPal Team
I certainly understand your concern but a chargeback is initiated when the customer contacts the issuing bank to request a payment reversal.
These cases are reviewed and decided by the buyer's credit card company instead of PayPal. We are unable to guarantee the outcome of a chargeback case.
In the case of a chargeback, we’ll negotiate with your customer’s credit card company on your behalf and contact you for more information to support your case.
Though a customer files a dispute and the case gets closed in seller a buyer can approach their card issuer and file a chargeback. Apologies for the inconvenience this may have caused you.
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So guy PayPal Team trying to say to me that all Dispute managed by the credit card company and they are no seller protection thing in Paypal and he doesn't care even seller is right and client is wrong
 
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Thank God that PissPall certainly understood your situation...
 
This crazy thing has been going on for years now. The fact is this is the actual reality of such transactions. Use crypto in future, I'd suggest.
 
theconverselad said:
This crazy thing has been going on for years now. The fact is this is the actual reality of such transactions. Use crypto in future, I'd suggest.
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yes, you are right crypto is the future.
and thanks to God all money was in my Bank before this shit happens
 
Its not a new thing. Paypal would always favor the buyer, even after 1 dispute has been solved, the buyer can open another dispute for another reason.

And sorry for your loss.
 
PayPal should be the ultimate decision maker at both instance of chargeback via bank or chargeback via them.
 
mmubeen8 said:
Its not a new thing. Paypal would always favor the buyer, even after 1 dispute has been solved, the buyer can open another dispute for another reason.

And sorry for your loss.
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I don't think buyers can make new disputes for orders that have already settled a dispute
 
Yesterday I got the below email from PayPal but I still can log in to my account without any issue. Also, I do not see any warning notifications in the dashboard.

We're initiating closure of your PayPal account (Ref ID - PP-L-320XXXXXX20)

Does anyone know what this means?
 
It is sad that PayPal always favors buyers only, not sellers.
 
Alright, while I am not a huge fan of PayPal - in this case the buyer fucked you over, and not PayPal.

The buyer always intended to scam you. They submit the PayPal dispute because this is what their credit card company asks for.

1. The buyer paid you - but the payment mode was his/her "Credit Card". The money came from the card to their PayPal to your Paypal.
2. They then used the PayPal dispute method to context the payment.
3. You submitted the requisite proofs and PayPal agreed with you and sided with you. They refused to return the funds to the buyer.
4. The buyer then went to their credit card company (Visa/Master) or their bank and initiated a chargeback.
5. Visa/MasterCard then initiated a reversal - that took the money right out of PayPal.

PayPal was left with no option but to take the money back from your account to balance it's sheets.

The risk of chargebacks is not just limited to PayPal. It is prevalent with literally every credit card processor out there.

Even if this were a Stripe Payment or any other, if the banks got involved - you'd end up with a negative balance.
 
don7777 said:
Yesterday I got the below email from PayPal but I still can log in to my account without any issue. Also, I do not see any warning notifications in the dashboard.

We're initiating closure of your PayPal account (Ref ID - PP-L-320XXXXXX20)

Does anyone know what this means?
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There was a recent glitch when a lot of people received a similar email.

What does the email say?
 
It's been happening on GayPal for many years now. I got fked for over $3000 or so if I continue from the beginning. I was still a student when I first got scammed for $500 on GayPal. I have tried to stay away from it ever since the last time I got scammed, which was last year. Better find an alternative and leave that account. I hope that you withdrew the money from your account before the dispute.
 
BlogPro said:
There was a recent glitch when a lot of people received a similar email.

What does the email say?
Click to expand...

It said below,
- After a thorough review of your PayPal account, we're initiating its closure in order to protect us from potential financial losses. You'll no longer be able to use PayPal account.

But today I again received an email from PP saying below,

Welcome to PayPal​
Your PayPal account is now open. You're ready to start paying with PayPal around the world and sending money to friends and family.​

PayPal is joking.

I tried to send 5 bucks from another PP account to this one but a message came that the recipient cannot receive money.

I haven't added any bank card or account details to PP yet. Is that the reason I cannot receive fi=unds to that account?
 
V said:
It's been happening on GayPal for many years now. I got fked for over $3000 or so if I continue from the beginning. I was still a student when I first got scammed for $500 on GayPal. I have tried to stay away from it ever since the last time I got scammed, which was last year. Better find an alternative and leave that account. I hope that you withdrew the money from your account before the dispute.
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thank you
and the most fantastic thing is all payments already been withdrawn and got into my bank
sad that I lost my account
 
Paypal actually can't do anything when the buyer charges back his credit card because Paypal will have to pay the bank back. The 'seller protection' doesn't mean they'll cover the charge back out of their own pockets. None of the payment processors would.
The risk of chargeback frauds is always going to be there when you're accepting payments online.
 
This is currently happening to me and the case is still opened. I received an email from PayPal with the title "We're reviewing a payment you received" saying:

As a security measure, we've opened a case to review a payment that may not have been authorized by the buyer.
Until this case is closed, we've put a temporary hold on the transaction amount."

I submitted all the delivery proof to PayPal and they haven't responded to me. This is really stupid because the item was delivered 3 months ago and I see no reason why PayPal should allow buyers to open cases just like that. Reading your thread OP, I am afraid that this could turn in the favor of the buyer and then I'd be more pissed than I already am.

PayPal is sh*t, always has been. Too bad that from where I am standing I can't use any other service!
 
Project Limitless said:
Paypal actually can't do anything when the buyer charges back his credit card because Paypal will have to pay the bank back. The 'seller protection' doesn't mean they'll cover the charge back out of their own pockets. None of the payment processors would.
The risk of chargeback frauds is always going to be there when you're accepting payments online.
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You are right. No one but

it's bullshit that Paypal tell everyone to that credit card company make a dispute for transection

just see, the first time when the client opened a dispute, It got in my favor because I submitted all proof

but the second time, after 20 days, they directly changed their mind and sent me a direct email that you lost the dispute and also even charged 10$ for the chargeback fee to my account

It questions Paypal account security. Anyone can hack Paypal and use your account.

it is just simple they don't want to be involved in to dispute a second time, and they make the seller pay all money
 
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