Well I seriously don't remember who this guy is because I sell a variety of things from articles to services to license keys, etc. Anyways, the guy filed a claim that says "unauthorized transaction" i also think he did a chargeback. I don't know if it's a chargeback, but it says "status - held" and "This transaction has been reversed." Should I leave the claim alone? If I refund, I'm afraid I might be giving the guy double his money.. All in all, I don't want Paypal to investigate and limit my account. Should I leave the claim alone?