Payoneer Official Thread

[Nissim-Payoneer]

@Jaffacake: The US Payment Service is not supported for the personal transfer of funds, it would be for business related payments. I would suggest holding off on submitting the questionnaire until you've set up your eBay store, and then submitting the questionnaire at that time.

I got a payoneer card but never used but i need to use it now when i tried to know the status of my card by trying to log in payoneer website it shows account on hold. My reference number is ......(i have it ask me for it). Can u help me to reactivate my card or to create new account ? Cause i tried to create new account but refused. Thanks in advance

Please PM me the reference number so that I can pass that on to a customer support representative.

 

[erichon]

HI Nissim

my Card is about to expire. When the date 08/14 is printed on the Card, can I still withdraw in August?

thx
Eric

 

[Nissim-Payoneer]

You can continue using the card throughout the expiration month - so in your case it would be disabled starting the first day of September.

 

[nahid133]

Please PM me the reference number so that I can pass that on to a customer support representative.

@ Nissim >> PM Sent

 

[alaltaierii]

Kindly please check your PM Nissim.

 

[goodseoman]

@nissim - pls check pm

 

[erichon]

Hi Nissim,

just a short question: I can enter my Payoneer details into Amazon associates US, but it does not work for Associates UK. Do you know any alternatives which I can use with Amazon Associates UK?

thx

 

[ksk71119]

I applied for it once but there were many complications.

 

[Nissim-Payoneer]

Hi Nissim,

just a short question: I can enter my Payoneer details into Amazon associates US, but it does not work for Associates UK. Do you know any alternatives which I can use with Amazon Associates UK?

thx

Hi,

If Associates UK allows you to withdraw to a US bank, you should be able to use your US Payment Service without any issues.

If they require an EU bank, we also have a EUR Payment Service. This allows you to receive payments from European companies, via SEPA. You can read more about that here: http://blog.payoneer.com/do-you-need-to-receive-payments-from-european-companies/

 

[erichon]

For Amazon associates in UK you need an account with IBAN and PIC.

 

[sabariraj18]

welcome to BHW!!! Hope you would like it here

 

[420lounge]

great service payoneer is awesome

 

[Am1Sumon]

I have payoneer account but contacted to payoneer to add a bank account to my account.
they given me a form and I submitted still no account added to my account.
I need US payment service.

 

[zforce]

I have applied for US Payment service, can you approve me? I have email you, please check you mail box. thanks

 

[AlexderGrosse]

Hi,
I want to withdraw my money to my local bank account. However when I sign in to my account there is no withdraw money tab or anything. I live in Poland.

 

[BabyMonster]

Hi Nissim, I have applied for a card last July 2 and I'm still waiting for approval. I'm hoping that I may be able to use it on the end of this month. Can you help me expedite the approval/shipping process? Kindly PM me so I can provide you with my application details. Thanks in advance!

 

[Nissim-Payoneer]

Hi,
I want to withdraw my money to my local bank account. However when I sign in to my account there is no withdraw money tab or anything. I live in Poland.

Our Withdrawal to Bank Account Service is in the process of being rolled out. If it isn't available for your account yet it should be enabled within the coming weeks.

Hi Nissim, I have applied for a card last July 2 and I'm still waiting for approval. I'm hoping that I may be able to use it on the end of this month. Can you help me expedite the approval/shipping process? Kindly PM me so I can provide you with my application details. Thanks in advance!

Sent you a PM.

 

[enferus]

Hi Nissim,

I want to use your company service for my ebay store. I got ID verified and now I have to submit questionnaire. What exactly I need to provide there? Is simple description and screenshot of my ebay control panel enough?

 

[Nissim-Payoneer]

Thank you for choosing Payoneer as your global payment solution!

Yes - if you are an eBay seller, you can mention that when submitting the online questionnaire. You can provide a link to your eBay store, so long as it is active and has items listed.

It is not necessary to submit a screenshot unless a representative from our payment department contacts you and requests further information, however if you want to provide it in advance (in case it is required) you can certainly do that.

 

[Pastulio]

Hi Nissim,

Unfortunately I have to use this thread to get some attention from your company.

Everything started on 06/22/2014 when I noticed some unauthorized transactions have been made with my Payoneer card, I contacted your live chat support on 06/23/2014 and they blocked my card immediately and sent me an email with instructions on what I have to do to get a new card. I replied to the email on the very same day with all required informaton and the hand-filled dispute forms for the unauthorized transactions attached. After that I've not heard anything from Payoneer, so I inquired on 07/20/2014 about the status of my case. On 07/29/2014, 9 days later, I got an email telling me that they blocked my card on 06/23/2014 but have not yet received the necessary information to issue a new card! I replied via email that I already sent the necessary stuff over a month ago and that, if they had failed to take any action, despite all required details have been forwarded to them 4 weeks ago, that I would like to have the contact information of a company supervisor to discuss this matter. The only reply I received to that email was the same, stock-phrased, email I allready got on 07/29/2014. So I decided to gave in and just reply with the details and documents they wanted to not delay this any further. But my fear is that they will again "not receive" the documents, that's why I decided to write in this thread to get some attention for my case. I have around $1K on hold in this account and I really need this money to pay for my servers and hosting but until I have a new card the money is stuck in there.

I'm really disppointed with Payoneer customer support, I expect a perfomance like this from a $1 hosting company but not from a service that handles money.