Payment to BHW problem

infinity_marketing · Mar 11, 2022

I was trying to upgrade to JR VIP and after fulfilling all the requirements (a member for 60 days and have at least 100 posts & made the $97 annual fee.)

Payment went through, and my account now says "premium member" and on the attached screenshot it shows the payment is recorded there and when my premium status end next year. but they didn't upgrade to JR. VIP

I'm still not upgraded, reached out to support and they told me to make the payment again so thats doesn't sound right. Anyone know what could be the problem?

Screenshot 2022-03-11 at 12.01.13 PM.png

selmankaan1 · Mar 11, 2022

I think you should do what the support says

awesomewebsites · Mar 11, 2022

If the payment did not went through, you will have to make again. If you cannot pay with paypal or card, try btc payment.

infinity_marketing · Mar 11, 2022

selmankaan1 said:
I think you should do what the support says

krishnaverma said:
If the payment did not went through, you will have to make again. If you cannot pay with paypal or card, try btc payment.

Payment went through, and my account now says "premium member" and on the attached screenshot it shows the payment is recorded there and when my premium status end next year. but they didn't upgrade to JRVIP

HoNeYBiRD · Mar 11, 2022

yulia_ said:
Payment went through, and my account now says "premium member" and on the attached screenshot it shows the payment is recorded there and when my premium status end next year. but they didn't upgrade to JRVIP

You bought the wrong membership type, if you wanted to become Jr. VIP. Contact the support, probably they can switch it and pay more attention next time.

infinity_marketing · Mar 11, 2022

HoNeYBiRD said:
You bought the wrong membership type, if you wanted to become Jr. VIP. Contact the support, probably they can switch it and pay more attention next time.

On the profile it says "Jr. VIP Membership$97.00 per year" and then purchase button which I clicked and paid through. How did that got into becoming a wrong payment?

Should I do bank charge back in this case?

BlogPro · Mar 11, 2022

yulia_ said:
On the profile it says "Jr. VIP Membership$97.00 per year" and then purchase button which I clicked and paid through. How did that got into becoming a wrong payment?

Should I do bank charge back in this case?

No you made a mistake and clicked on the purchase button next to "Premium Membership".

Your best bet is to contact BHW support and make a request to see if they can change the type for you. If they won't, you have no option but to purchase the Jr. VIP membership again.

HoNeYBiRD · Mar 11, 2022

yulia_ said:
On the profile it says "Jr. VIP Membership$97.00 per year" and then purchase button which I clicked and paid through. How did that got into becoming a wrong payment?

Should I do bank charge back in this case?

I don't know, what happened exactly, since i wasn't there. Probably you simply clicked the wrong button. Contact the support before doing anything else, they might be able to change it.

Peter Turner · Mar 11, 2022

yulia_ said:
On the profile it says "Jr. VIP Membership$97.00 per year" and then purchase button which I clicked and paid through. How did that got into becoming a wrong payment?

Should I do bank charge back in this case?

Chargeback is bad option because you received what you paid for. You must have selected the wrong option while purchasing. Support will help you easily switching your account to blue side.

@FDMonitor @BassTrackerBoats

infinity_marketing · Mar 11, 2022

Peter Turner said:
Chargeback is bad option because you received what you paid for. You must have selected the wrong option while purchasing. Support will help you easily switching your account to blue side.

@FDMonitor @BassTrackerBoats

I really hope they do

PHPInjected · Mar 11, 2022

yulia_ said:
I really hope they do

They’ll switch it over for you. They’re stand up guys on the staff. You have nothing to worry about.

Just next time ENSURE that you’re not clicking the purchase option for premium member.

Oh & welcome to the blue club.

Social Sparrow · Mar 11, 2022

Contact through our support center. Our moderator or @Diamond Damien will help you. Don't worry about it.

Asked Answered closed

Social Sparrow · Mar 11, 2022

Submit your ticket with your transaction id, so that our staff members can investigate quickly and solve your problem very soon.

BassTrackerBoats · Mar 11, 2022

Please contact support as to money issues - https://support.blackhatworld.com/support/home

Payment to BHW problem

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