Outsourcing Live Chat for businesses?

I'm just curious to see if anyone outsources their live chat support on their website? If so, for what kind of business/website? A colleague of mine and I have considered offering this type of service to businesses in the hosting industry but were curious about the likelihood of businesses doing this sort of thing. I know it exists, I'm just curious if anyone here has any experience in buying or offering this type of service.

Live chat software make good impact in online business. It help to humanize your website. I am using eAssistance Pro live chat software on my online shopping website from more then one year and it help me a lot.

really good thought it will make proud to a business it helps to improve the business

For live chat chatwing isn't bad at all. I am using it for more than 2 years. It's give me much pleasure and also help to flourish grow.

I use live chat on my ecomm website and to be honest I would not really like to outsource it, I prefer to keep as much control over it since it is a direct interaction with customers. for example I wouldn't want the live chat staff to make spelling mistakes, or to not know the answer to a question or be abrupt, or take too long to answer, etc. Then it all depends on how you sell it.