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ORM templates

Discussion in 'Online Reputation Management (ORM)' started by Beerioz, Jul 15, 2019.

  1. Beerioz

    Beerioz Junior Member

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    Hello guys, Would anyone able to provide me best instant ORM templates? If it was already posted kindly share its link :)
     
  2. TayaX

    TayaX Jr. VIP Jr. VIP

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    What is an ORM template?
     
  3. Beerioz

    Beerioz Junior Member

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    Hi, like sales pitch email templates, if any customer comments or complaints in your social media page we have to reply them professionally, for which I'm searching for some standard templates complimenting them with ethical and professional templates
     
  4. Beerioz

    Beerioz Junior Member

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    Hello guys any updates?
     
  5. WCL

    WCL Newbie

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    I don't think there would be any templates like that in public. Companies and their support depts use what works for them, - which might not always work for you.

    The general rules for de-escalating conflicts are

    - reply super-fast
    - encourage to take the argument private
    - say you are looking at the situation
    - send updates on the situation.

    If you're being attacked by a mob in some sort of a brigading campaign, it's best to just ignore it.

    And never swear back. Look better than the other side.

    Source: years of experience in customer support ages ago.
     
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