1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Opening a call centre in Kuwait

Discussion in 'Offline Marketing' started by malimnahi, Jul 5, 2017.

  1. malimnahi

    malimnahi Newbie

    Joined:
    Jul 13, 2013
    Messages:
    36
    Likes Received:
    1
    Hello,

    I am Canadian who at this moment lives in Kuwait and work there. I am looking to open a call centre in Kuwait.

    Who should I contact or look for to become their call center agency.

    Please let me know as I am willing to start and hire English speakers from India, Philippines, Pakistan and more.

    Thank you
     
  2. malimnahi

    malimnahi Newbie

    Joined:
    Jul 13, 2013
    Messages:
    36
    Likes Received:
    1
    anyone ?
     
  3. Alaindeloin

    Alaindeloin Regular Member

    Joined:
    Feb 2, 2011
    Messages:
    386
    Likes Received:
    122
    Hi mate, if you want a call center business, you should REALLY think about working mainly with PH workers. Their english is the best in Asia.

    And really better to open it in Cebu, philippines.

    You will find there plenty of already formed call center worker with a really good english. Cebu is the world center for US Call center.

    In Kuwait, they will also need a work permit...

    PS: I am not filipino, I am Belgian and I had the idea some years ago, I made a small market study and visited Cebu...
     
    • Thanks Thanks x 1
  4. malimnahi

    malimnahi Newbie

    Joined:
    Jul 13, 2013
    Messages:
    36
    Likes Received:
    1
    Hey man thanks for the reply

    I have some people I know in Kuwait who can provide the work visa but I will definitely look at what you suggested for me.

    The information I mostly need at this moment is who can I contact to become their call center agency , or where can I find companies who's looking to outsource .

    Thanks
     
  5. Alaindeloin

    Alaindeloin Regular Member

    Joined:
    Feb 2, 2011
    Messages:
    386
    Likes Received:
    122
    You also need to check how you will work...will you provide only "first tier help" or for more complexe question ? Which software you will use to track enquiries etc...

    For companies, you can first try with business directories and contact them.

    And the last solution...you wait to launch your call center and you make them call companies....
     
    • Thanks Thanks x 1
  6. Topg338

    Topg338 Newbie

    Joined:
    Aug 26, 2015
    Messages:
    22
    Likes Received:
    2
    So do you have a call center and need clients?

    Or you have clients and need a call center? I can connect you to a top notch Native American English Speaking call center with Customer service and sales experience.
     
  7. malimnahi

    malimnahi Newbie

    Joined:
    Jul 13, 2013
    Messages:
    36
    Likes Received:
    1
    I am opening a call center here in Kuwait but I just have some questions regarding getting clients for my call center
    and where to look to get clients