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Not Getting PM and Thread Reply Notifications in Email

Discussion in 'Forum Suggestions & Feedback' started by lover, Jun 3, 2014.

  1. lover

    lover Jr. VIP Jr. VIP

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    Hi guys, from yesterday itself I am not getting email notification for any PM and subscribed threads.

    Is there any issue?
     
  2. innozemec

    innozemec Jr. VIP Jr. VIP

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    Yep, I am not getting anything since yesterday as well.

    Probably there's some issue with BHW's mail server. I hope the staff will bring that back soon!
     
  3. Diamond Damien

    Diamond Damien Owner BlackHatWorld Staff Member Jr. VIP

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    This is something we are working on at the moment we are looking for a solution that will allow all notification mails to deliver asap.
     
  4. Diamond Damien

    Diamond Damien Owner BlackHatWorld Staff Member Jr. VIP

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    This issue is now resolved. Please comment below if you are still having issues. We're currently logging emails going out so can track down quickly.

    Note this is managed through the "Thread Tools" option above.

    Make sure you whitelist the blackhatworld.com domain to ensure delivery.
     
    • Thanks Thanks x 2
  5. lover

    lover Jr. VIP Jr. VIP

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    Today again, not getting notifications for subscribed threads and PM messages. Anyone else facing this issue?
     
  6. Apricot

    Apricot Administrator Staff Member Moderator

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    you aren't subscribed to recieve emails. Please go to settings at the top, then go to general settings on the side and click the option to receive emails based on the frequency you would like.

    Thanks.
     
    • Thanks Thanks x 1