No longer able to log in

BloodHeart

Registered Member

Dec 29, 2015

65

5

• Apr 3, 2016

• #1

Hi,
Yesterday I received my second copyright claim, And know I am not able to log in.
I thought it would be because 2 strikes and you're account will be deleted but that does not seem the case
Whenever I start the app or try to log in I get the following message:
We deleted some of your content
It's not allowed to post content that makes impact on someone's privacy/rights
then there is a box I can select with the following:
I agree that that I have seen the content that is deleted from my account
Whenever I select this box and click ''ok'' I get the following error:
Oops, an error occurred
I tried the following things:
Reset the password
Try to log in via another device
Clear cache
Try to log into another account ( this did work)
But I am still not able to log into the account I want
Does anyone have had this before or has a solution?

 

Jaymien

Power Member

May 16, 2013

517

457

• Apr 3, 2016

• #2

Have you tried logging in from the browser?

Best Regards,
Jaymien.

 

BloodHeart

Registered Member

Dec 29, 2015

65

5

• Apr 3, 2016
• Thread Starter Thread Starter

• #3

Yup, getting the exact same when logged in a message popps up telling me that content is deleted and whenever I press ok I get into oops an error occurred

 

M

mladz

Senior Member

Nov 26, 2013

851

282

• Apr 3, 2016

• #4

What did they claim as copyright??

 

BloodHeart

Registered Member

Dec 29, 2015

65

5

• Apr 3, 2016
• Thread Starter Thread Starter

• #5

mladz said:

What did they claim as copyright??

Click to expand...

A soccer video which I posted on my account from a goal that happened

 

E

envisioned

Power Member

Nov 17, 2015

564

181

• Apr 4, 2016

• #6

Yes, Copyright Claims have been really frequent on IG lately. I also got one already. Seems like they are looking around for which accounts they can get banned due to copyright claims. used to be way better, but well.

I also had that message but when I clicked the little checkbox and proceeded, I was able to log into the account, although that same account got banned a few hours after that.

retry it again in a few hours.

 

G

google365

Newbie

Apr 1, 2013

2

0

• Apr 4, 2016

• #7

I'm having the exact same error. I searched the web about this and found that some people are facing from 1 April. I think it's an error on Instagram's end. We can't do anything about it. So, I think it would be best if you report the error to instagram. You can visit Instagram's help website and then go to something isn't working and then click report a broken feature. Fill the form and submit. Let's hope this gets fixed soon.