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Need help with HostGator

Discussion in 'Blogging' started by frizenking, Nov 15, 2016.

  1. frizenking

    frizenking Regular Member

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    I just bought a domain and hosting from hostgator,installed a wordpress on it,but when I try to visit my site this appears
    BUT when I visit my site with kproxy for example,I have no problem,it is live and everything.
    Can anybody help me with this? What's the problem? I contacted support,but all they said was to clear cookies and cache,which I did but it's all the same on all browsers
     

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  2. Aty

    Aty Jr. VIP Jr. VIP

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    Did you set the name servers?
     
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  3. Luckygiftcard2010

    Luckygiftcard2010 Jr. VIP Jr. VIP

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    Have you verify the card after registering a new hosting plan? If not, check your email and complete the verification process, I am sure that your site is currently suspended temporary.
     
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  4. Genti19a49

    Genti19a49 Newbie

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    it usually takes up to 48 hours for the website to display correctly worldwide, this is the time it takes for dns to flush and it's called dns propagation. Usually you'll be able to see in 10 hours even less sometimes
     
  5. frizenking

    frizenking Regular Member

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    I contacted their support two times,first person told me to clear cookies,caches and all that stuff,it did not help
    Second one told me that it was a thing called propagation and it would take 48 hours,so let's see how it goes
    Thanks for respones by the way
     
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  6. jamil

    jamil Newbie

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    If he has registered the domain with Hostgator then there shouldn't be a problem with dns propogation as he is using their nameservers - usually it happens instantly but can take an hour or two at most.
    I use a different host and registrar companies, but at my registrar I have my own nameservers set as the default nameservers for all new domains I register.
    I can register a domain and then create an account on my server, throw up a demo site and it is live within minutes.

    Nowadays dns propogation will only take up to 48 hours if you register a new domain and then create nameservers with that domain and start to use those nameservers for your domains instead of the hosts nameservers.
     
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    Last edited: Nov 15, 2016
  7. jamil

    jamil Newbie

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    Sounds like the problem is that you need to clear your DNS resolver cache on windows (assuming you are on a windows o/s).
    To do that you need to access the command console - usually pressing the windows key + X on your keyboard will pull the access menu up, and select Command Prompt
    when the command console appears just type the following:
    ipconfig /flushdns
    then press enter on your keyboard
    reboot your machine and see if that works.
     
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  8. ankit03

    ankit03 Jr. VIP Jr. VIP

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    exactly what problem you are facing?
     
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  9. jamil

    jamil Newbie

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    he posted a screenshot in his original post :)
     
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  10. ankit03

    ankit03 Jr. VIP Jr. VIP

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    ok thank you didnt saw that,
    I think it is a problem of not having proper domain propogation. Leave it for 24-48 hours
     
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  11. frizenking

    frizenking Regular Member

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    I'd like to try this,but can't figure out how to acess the command console,the windows key+x does not do anything.I'm on xp sp3
     
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  12. jamil

    jamil Newbie

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    press the windows key + R on your keyboard, then type cmd in the dialog box and click OK, that should pull up the command prompt for you.
     
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  13. frizenking

    frizenking Regular Member

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    Yeah,it appeared.I'll try this if I will not be able to acess website in 48 hours or so,maybe it's really just a propogation.
     
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  14. Repulsor

    Repulsor Power Member

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    Flush your DNS.

    Windows Key + R

    Input this and press enter : ipconfig /flushdns

    You will probably have it loading right from then on. Else, give it some time. The DNS need to be updated on all servers and everything will work as it should.
     
  15. jamil

    jamil Newbie

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    You should do the flush then. If you read my others posts, you will see that there should not be any time lag if you are on Hostgator's own servers for domain registration and hosting.
     
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  16. BeanDH92

    BeanDH92 Regular Member

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    i have had the same problem before with hostgator, but dont remember how I got that fixed
     
  17. magicverify

    magicverify Junior Member

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    It maybe propagation
     
  18. redarrow

    redarrow Elite Member

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    Hostgator a pile of shit forget them and move on.

    Everybody has problams

    In the php worl of programming 80% of problams was hostgator.

    Move on.
     
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  19. frizenking

    frizenking Regular Member

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    Guys thanks a lot who commented here.
    By the way I just did that DNS flush you've suggested and it worked,I can acess my website without a problem

    HOSTGATOR SUPPORT IS ...
     
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  20. jamil

    jamil Newbie

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    You did the flush .. yeah! ;) Glad to hear you've got it sorted.
     
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