Long story short a former client forgot their domain credentials for a site I built 2 years ago the domain is registered with namecheap (who i will never use again) now because we forgot the account information the domain was associated with, we made a new account and purchased 5 years of domain holding this purchase doesn't let us edit any domain settings or give us renewal updates. namecheap is convinced we are not the original owners and won't give us access to the domain i tried explaining this entire situation is because the client lost all the information, so we have nothing to give them. They want the names associated with the old domain but they say the names i gave them don't match. The domain has only ever had 1 registrant (us) and now we bought it for 5 years so we need access to it namecheap refuses and now they are saying they can only do it if we get a "valid U.S. court order and/or subpoena." wtf??? this is what happens when you forget your account information with namecheap? namecheap also will not stop holding the domain unless we pay them $200 so i can't even register it with a normal company all we want is access to the domain and to get renewal updates, am i crazy for thinking this should be simple? does anyone have any suggestions? i'm not paying the $200 , i already paid namecheap for 5 years, dont see why i cant access the domain. they straight up don't believe that we are the owners, even tho the domain has only ever been registered once and i told them we lost the account info i dont know what to do and i really want to wash my hands of this client haha. i shouldn't even help them because they obviously passed on the maintenance offer i made them, but run to me for help. any suggestions would be welcomed!