my selling privileges were revoked for frivolous reasons. i have been trying to get back on for about 2 weeks. i know about cookies IP virtual CC and phone. my problem is confirming identity. i made an account with fake name. when i do this my selling limit is $0 cause the system can't find me in public records. they ask me for photo ID and utility bill to sell. i don't know how to get around this.
need help getting back on ebay
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trustar114
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- Jan 23, 2015
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I will help you man contact m on skype: trustar114
blt938
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- Jan 8, 2014
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You do not need a new SSN to create a stealth account. That is completely unnecessary not to mention highly illegal. If you wanted to go completely "legit", you could form a company and get an EIN but that's something to do later on.
For now you have to figure out why you're getting 0/0 limits. Those are common around the holidays but that period is over with and I haven't seen a 0/0 account in months. Either you're still linking yourself to a suspended account, or one of your resources is flawed. You said you know about IP, cookies, phone, etc, but it would be helpful to say what exactly you're using to make the account.
How are you getting a new IP (changing your home internet, VPN, proxy, tethering etc)? Some of those methods should be avoided and could lead to linking.
Are you making sure to delete flash cookies as well? You can just make a new user account on your PC to not have to worry about cookies at all.
For the phone, are you using a free app? You can sometimes get away with using one, but a prepaid phone is generally better.
Outline your steps and answer the above questions and it'll be easier to find the reason why you're getting 0 limits.
For now you have to figure out why you're getting 0/0 limits. Those are common around the holidays but that period is over with and I haven't seen a 0/0 account in months. Either you're still linking yourself to a suspended account, or one of your resources is flawed. You said you know about IP, cookies, phone, etc, but it would be helpful to say what exactly you're using to make the account.
How are you getting a new IP (changing your home internet, VPN, proxy, tethering etc)? Some of those methods should be avoided and could lead to linking.
Are you making sure to delete flash cookies as well? You can just make a new user account on your PC to not have to worry about cookies at all.
For the phone, are you using a free app? You can sometimes get away with using one, but a prepaid phone is generally better.
Outline your steps and answer the above questions and it'll be easier to find the reason why you're getting 0 limits.
I don't need a SSN they only ask for that if your account gets locked.
It has nothing to do with linking accounts. When they link accounts you get a message saying your selling privileges have been suspended. When you use fake information you get a message saying to keep ebay a safe place call to confirm your identity. You get this message cause when you create a selling account the system checks public records for the information you provide. If the system can't find the information you provided you get a message saying contact ebay to confirm your identity. When you call the rep will try to run your information again. If they can't find you they will ask you to provide photo ID and utility bill.
I tried using information in the white pages to create an account. When i do that i start with a limit and can list right away. When i list regular BS that has no value i have no problems. But when i list in the bullion and coins section i get the same message about keeping ebay a safe place please confirm your identity. Since the system can find the information i provided in public records it asks multiple choice questions which i can't answer. Besides, i don't want to use information from the white pages cause i don't want to get involved with identity theft.
I clear all browsing history before i make an account. I use my home computer and internet. I have no other option. I change my IP by changing the network address of my computer. I use virtual credit cards and virtual phone numbers. Both pass the phone and CC verification of ebay and amazon without a problem. The only problem i have is their system can't find my fictitious information in public records and i can't provide the photo ID and utility bill. I'm not sure i want to provide fake ID either cause i'm pretty sure it's illegal to provide forgeries.
It has nothing to do with linking accounts. When they link accounts you get a message saying your selling privileges have been suspended. When you use fake information you get a message saying to keep ebay a safe place call to confirm your identity. You get this message cause when you create a selling account the system checks public records for the information you provide. If the system can't find the information you provided you get a message saying contact ebay to confirm your identity. When you call the rep will try to run your information again. If they can't find you they will ask you to provide photo ID and utility bill.
I tried using information in the white pages to create an account. When i do that i start with a limit and can list right away. When i list regular BS that has no value i have no problems. But when i list in the bullion and coins section i get the same message about keeping ebay a safe place please confirm your identity. Since the system can find the information i provided in public records it asks multiple choice questions which i can't answer. Besides, i don't want to use information from the white pages cause i don't want to get involved with identity theft.
I clear all browsing history before i make an account. I use my home computer and internet. I have no other option. I change my IP by changing the network address of my computer. I use virtual credit cards and virtual phone numbers. Both pass the phone and CC verification of ebay and amazon without a problem. The only problem i have is their system can't find my fictitious information in public records and i can't provide the photo ID and utility bill. I'm not sure i want to provide fake ID either cause i'm pretty sure it's illegal to provide forgeries.
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No...they can link and give you 0/0 without giving you any warning. They don't have to tell you that you've been linked.
No wonder eBay is causing problems...you're trying to list high risk items on a new account.
not recommended. There were periods when virtual phone # would get you 0/0's almost automatically.
You can get around this if you build your account slowly with the 10/1000 accounts. In my last dozen eBay accounts I made, I've been asked to call in just once. It takes 6-12 months to build up an account to a point where you can go crazy on it, in my experience.
blt938
BANNED
- Jan 8, 2014
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I create at least one account every day so please believe me when I say that's not completely true.
If they have hard concrete evidence that the new account belongs to a suspended user, then they usually send you a 'MC999 you've been indefinitely suspended' message which is what you're probably referring to. They can also simply restrict your account if the linked account isn't indefinitely suspended, or like toml3030 said, give you 0/0 limits. Now as I mentioned, 0/0 limits are pretty rare nowadays. I, nor any of the account sellers I know have come across them for months - 5/$500 accounts seem to be the "new" 0/0 so if you're getting 0/0 constantly then you will have to make a drastic change.
It depends on what information you're taking about. If you use a fake address, then yeah I would imagine they'd give out 0/0 limits. But just a fake name? You should get 5/$500 limits at least. I'm fairly certain you could type in "AUEHDU ASDAFSD" as the name and still get 5/$500 limits (though the account lasting for the long haul is another story).
This sounds an awful lot like the so called "new" MC999 from 2 years back. But anyway what you said here is not completely true. Even going back to the 0/0 holiday limit frenzy a few months ago, I've seen many different situations regarding calling to fix that issue. I know that when most people get a 0/0 account (or start off with a problem on their newly created account) they simply abandon it since it's easier to just create another one, but I personally feel that since I've used my time and resources creating the account, I have nothing to lose by trying to get it fixed so I have a lot of experience in calling eBay as well. From what I've experienced...
Yes, if you let them try to run the fake information through public records, they won't find anything. However there are various excuses you can make to either not let them do that, or to explain why they can't find you. I can't put those reasons here in public view, but I believe there was a topic here on BHW a while ago with one example of what I'm talking about.
And in some situations (especially if you play your cards right and know how to talk to the reps), you can get them to give you limits without having to do anything. You would need a supervisor, or a rep that doesn't know the standard procedure, but it's definitely possible.
You just solved one of your problems. You list a low risk item everything is okay, but you list an expensive/high risk item and you have issues.
With a new account, you have to put yourself in the mindset of a new user. Think back to when you first created your original account. Most new users barely know what an auction is, not to mention listing expensive items (especially if you're doing it immediately after creating the account). The majority of new users are trying to get rid of junk around their house (think garage sales), not be professional resellers. Yes it's true that there are some people who are new to eBay and know what auctions are and have expensive or high risk items to sell, but those people are in the minority and those people would be able to pass eBay's identity verification, so it's nothing more than an annoyance to them. These measures are put in place to catch stealth users because we shouldn't be able to pass the verifications like a real user would. And that is exactly why you want to avoid them in the first place.
You clear browsing history which is good, but does that include your flash cookies? Those can easily link you. And are you using the same pictures as from your suspended accounts? The EXIF data in those pictures can link you. And finally, are you opening eBay's emails with the embeded pictures turned on? There's a debate as to whether or not image beacons can link you, but there's no reason to take the chance.
There are plenty of other options to using your home internet. You can rent a Windows VPS monthly, which can be accessed from anywhere you have an internet connection. If you have a smartphone, you can tether (share) it's internet with your computer. You can buy a 3G or 4G hotspot and use any cell phone company's data as an internet source. And finally, you can get another internet provider in addition to the other one you already have. All of those options may not be available to you, but I'm sure at least one of them is. Your home internet is perfectly fine (and I'd say it's the best method), however the methods I mentioned above are good to keep in mind just in case you ever want multiple accounts.
VCCs are fine, but it depends on the bank and also how you use them. I found in my tests that using Entropay VCCs on eBay US as the automatic payment method for eBay fees when you first sign up for an account almost always leads to an indefinite suspension. I'm not trying to imply that you're using Entropay VCCs, but rather that's just an example of how, in certain situations, a VCC can lead to suspension.
As toml3030 said, using a virtual phone number has been causing problems for a while now. If your methods are rock solid, then I believe you can get away with cutting a corner here or there and using something risky like a virtual phone number and be fine, but since you're in the process of trying to figure out what's causing your suspensions, I would start with the obvious things and the phone number is one of them. It can be as simple as scouting a local store for a $5-10 prepaid phone, doing everything else the same, and suddenly you're not getting 0/0 limits anymore. Anyone can very easily tell a texting app number from a real cell/landline number, so you're basically starting off on a bad note by using one.
Your problem is not passing the document request; but rather your problem is getting that request in the first place. If you're getting it every time then that's a sign that something is flawed with your methods.
From what you've shared here, the things that I see as red flags are:
- using a virtual phone number
- listing a high risk item while the account is new
- possibly not deleting flash cookies/EXIF data/beacon tracking
So I would suggest trying this:
- Go to Target/Walgreens/any similar store and look for the cheapest prepaid phone they have. It shouldn't be any more than $10. You can easily find $5 phones if you look hard enough. I understand you may not want to spend $5 right off the bat, but it's better than continually getting 0/0 limits and wasting resources.
- Look around your house and find a cheap item that is basically worthless. If you have nothing, then the dollar store can be a gold mine. Stay away from categories which are high risk, as well as items which are often counterfeited because those are closely watched and causes problems on new accounts.
- Make a new user account on your computer. It shouldn't take longer than a few minutes and you won't have to worry about any kind of cookies linking you (though it's a good idea to still completely turn off flash cookies). Make a new email address and before you do anything else, go into the account settings and turn off images. Use your cell phone or camera to take all new pictures of your cheap item using a background you've never used before on your listings. Make the picture look as noobish as possible. Use a program to clean the EXIF data from the pictures. Write your own unique description and again, try to sound like a new user. Don't rush things. Go as slowly as you possibly can. Search for random items. Add them to your watch list. Bid on items you'll never win to give the account activity. Build up the account with care and it can last for years to come.
On an otherwise excellent reply, I'd like to add that my experience is that you can either be totally brazen and start off by listing a high risk item if you look and act like a newbie (because newbies don't know any better), or you can start by listing a bunch of low risk items (but not anything below $5-$10) and build up your account slowly, but acting like you're trying to game the system, like getting a bunch of feedback for buying selling 1 cent items and such actually tends to draw more scrutiny when you try to list what you really want to sell.
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Hi blt938,
Hopefully you can help me with my account situation. I have two PP accounts both triple verified with SSN, CC, and BA. I have EB accounts but there selling limits always gets suspended and my PP accounts always ask me to verify my identity just to make a purchase, PP has admitted that it's because of the VPN I use which gives me multiple IP addresses and locations, EB on the other hand has chosen not to mention why but I'm sure it's for the same reason.
My stealth information:
Credit Card: Is Brand New and never use the same address
Bank Account: Brand New and never use the same address
Phone: Internet Phone, New and never same
Address: Separate Address for Each Account
PP Status: Triple Verified and Active
EB Status: PayPal Linked and Indefinite Suspended
Internet: Metro PC's (T-Mobile) Network via Smartphone
Connection: Tethering to Laptop Computer
VPN: Hotspot Shield Elite
Location: USA, Philadelphia Area
VPN Locations: Any Where In the USA
I'm sure my EB accounts are suspended and my PP accounts are raising flags due my internet connection to this VPN, however my internet connection gets tricky. Since I want to avoid logging into multiple account over my mobile phone so instead I tether my phones service to my laptop where I can use separate User Accounts. However when just tethering regularly Metro/T-Mobile displays the following error message when browsing "The Hotspot Feature is Unavailable for your account Plan, etc." So I use the VPN Hotspot Shield Elite to bypass that. If you (Who ever is reading) don't know how Hotspot Shield Elite (Paid Feature) Works, from my personal experience I believe they just give you shared, perhaps even blacklisted IP addresses which may be banning me from EB and will soon do the same on PP. My question is, Is there anyway you can share you words of wisdom on what type of connection you'd use personally. A VPN, VPS or Proxy. I read from many high level member here on BHW that either a Private Dedicated Proxy which is fairly affordable, or investing in a VPS which can be quite expensive but gives the best results would be the two safest and secure methods for going about stealth. I don't want to purchase any Proxy or VPS services until I here from the pros. Any advice here?
Another Note, PP has informed me that not only can they see my multiple locations which is unacceptable but they said they can see my internet service provider (The One The VPN Gives Me) Is there a internal way, Proxy, VPS or Something that can get me a Dedicated (Non Shared) IP Address, a Static (Non Changing) IP Address or a Dynamic (Local Changing Only) IP Address. while also showing it is from a non changing service provider. Thanks.
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blt938
BANNED
- Jan 8, 2014
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Hi, I'll help you the best I can.
They definitely consider something you're doing suspicious.
You are likely correct. A VPN can be fine if (and only if) you use a lesser known one which gives out dedicated IPs. If you're using a popular VPN (especially one that has shared IPs), then they will shut you down every time. It's not that you're seen as signing in from different locations (because IP addresses are not the most accurate way of telling where someone is located - they can be off by miles. For example, mine says I'm in a completely different state and I'm not even using a VPN or anything), but rather the IP addresses from that VPN are likely blacklisted.
Most of that is fine, just the VPN stands out.
I have T-mobile and yes you get around 250 MB free of tethering, but beyond that you have to pay. You can either pay an extra $15/month to unlock the hotspot feature from T-mobile, or get an app to do it for you. I have an iPhone and there are a few apps that does exactly that if you jailbreak it. I'm sure there are similar ones for Android as well.
I use none of the above. Since you're in the US, there are plenty of other options much better than VPNs/VPSs/Proxies. Those are best for someone living outside of the US that doesn't have much of a choice. I use a combination of smartphone tethering, as well as 3G and 4G hotspots from a few different cell phone companies. Just 1 hotspot or dongle is enough to give you tons of quality IPs that will work much better than a shared VPN.
A VPS would give you a dedicated static IP if you want to go down that route, but really despite what a Paypal rep may have told you, the location isn't important as long as it's within the same country. I have ran accounts in almost every state, from my East Coast location without running into any issues regarding IP location. The main thing to worry about is the quality of the IP. With a VPS, you still have to stay way from popular ones or else you run the same risk as with a VPN - having their IPs blacklisted. It's fairly simple to tell what someone's ISP is and AT&T/Verizon/T-mobile/Sprint looks a lot better than Random VPN, Inc.
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There's probably your problem.
SERPkiller
Junior Member
- Feb 12, 2014
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Try to get a phone number that doesn't appear listed as an online or mail forwarding number.
trustar114
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- Jan 23, 2015
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I will help you give your contact email