DR Resolved NaNi93 vs Manual Growth

Username: NaNi93

Please create your Dispute title using the format in the description below. NaNi93 vs Manual Growth

Are you the buyer or seller? Buyer

What is the date the incident took place? Sep 1, 2025

What is the name of the accused? @Manual Growth

Did you encounter the accused on BlackHat World? Yes

Have you started a chargeback with your bank or a Dispute with the payment provider over the transaction? No

Have you contacted the accused via DM (direct message) here on BlackHat World? Yes

Have you informed the accused of the Dispute? Yes

Please add the URL (link) to the location the transaction took place here on BlackHat World.
https://www.blackhatworld.com/seo/instagram-growth-service-real-targeted-and-engaging-followers-exclusive-features-and-bhw-agency-discounts-starting-from-30-usd-month.1445827/

What product category best describes the product/service involved in your Dispute? Social Media

What is the USD amount involved in your Dispute? $160

Please describe the reason for submitting a Dispute, in detail.
I hired @Manual Growth for Instagram growth services on April 25, we started the service on last of April till end of May, unfortunately his services led to permanent closure of our company's Instagram account which then after I opened a dispute after sending many messages and not responding from his side, but the administrator staff didn't give me the time to explain what I want and closed the dispute soon after, 3 month later I was checking the company bank statement when I found @Manual Growth withdraw the service amount 8 times! Without our consent!
I reached out to him and after arguing he started refund the money one by one, then he disappeared when he made 5 transactions and 3 was remaining, then I opened the second dispute and nothing happened (administrator staff told me to open another dispute), then I opened the third dispute on 1st September when we discussed what happened earlier and he said he will issue the refund for the remaining, then the administrator staff gave the feedback when honestly he was on his side.
The problem is we didn't receive the money in our account yet and it's more than 19 days so far, I tried to reach the administrator staff on DM but she's not replying.

Please detail exactly how you have tried to resolve your issue before now.
Opening 2 disputes here in the fourm before to solve the problem

What kind of outcome are you looking for from this Dispute?
Refund the money + removal of CC information

Please paste any URLs that point to evidence for your Dispute.


Please upload any screenshots, videos, or other document files that point to the required evidence.


Please confirm you have sent a DM, here on BHW, to the accused? Yes

Please confirm there has been a 24 hour period between informing the accused of the dispute and right now? Yes

Please confirm that the transaction started on BHW via DM, sales thread, WTB/HAF threads, advertisement or signature. Yes

Please confirm that you have provided evidence of the transaction via URL, screen shot or video. Yes

Please confirm that you have explained what the dispute is about, in detail. Yes

Please confirm you have added all supporting evidence to show that you have a case for a dispute. Yes

By pressing the Submit button on this form, you certify that you have completed every step.

You acknowledge that skipping any of the requirements or failing to attach evidence that supports your case could result in this Dispute not only being deleted, but your account being given a warning. Yes

Continued evidence

Continued evidence

This is my 4th dispute with the same person

@BassTrackerBoats you can pick this one up since you're already on it.