- Apr 23, 2012
- 2,871
- 5,889
Alright, so a lot of you are panicking because earlier today Namecheap went down, followed by Namesilo (both prominent Domain/DNS providers)
The outage is majorly because RadiusDC - a datacenter in Phoenix, Arizona has been having issues that has caused customer machines to go offline.
RadiusDC is a prominent datacenter and a ton of Namecheap and Namesilo hardware is in the centre.
The issue is entirely because of temperature/air-conditioning failure inside the datacenter which caused unusually high ambient temperatures that began affecting client machines.
PhoenixNap/RadiusDC has posted an update here - https://status.phoenixnap.com/incidents/dnjp5pfv2mmh
We colocate a server in the DC and so are keeping an eye on this. And will post updates as and when we get them.
P.S - I don't own or work for either Namecheap or Namesilo (I am just a customer for the same datacenter) - so don't ask me why they didn't have geographic redundancy and one datacenter failure took down their site and entire support infrastructure.
Namecheap lists hosting locations in Phoenix, the UK, Amsterdam and Singapore.
I also cannot answer the question as to why did a failure of the facility's cooling infrastructure result in customers' services having to be shut down instead of automatically continuing from another geographic site?
Again, just a messenger/customer.
Hope ya'll get your sites backup rapidly.
Abhi
The outage is majorly because RadiusDC - a datacenter in Phoenix, Arizona has been having issues that has caused customer machines to go offline.
RadiusDC is a prominent datacenter and a ton of Namecheap and Namesilo hardware is in the centre.
The issue is entirely because of temperature/air-conditioning failure inside the datacenter which caused unusually high ambient temperatures that began affecting client machines.
PhoenixNap/RadiusDC has posted an update here - https://status.phoenixnap.com/incidents/dnjp5pfv2mmh
We colocate a server in the DC and so are keeping an eye on this. And will post updates as and when we get them.
P.S - I don't own or work for either Namecheap or Namesilo (I am just a customer for the same datacenter) - so don't ask me why they didn't have geographic redundancy and one datacenter failure took down their site and entire support infrastructure.
Namecheap lists hosting locations in Phoenix, the UK, Amsterdam and Singapore.
I also cannot answer the question as to why did a failure of the facility's cooling infrastructure result in customers' services having to be shut down instead of automatically continuing from another geographic site?
Again, just a messenger/customer.
Hope ya'll get your sites backup rapidly.
Abhi
