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Namecheap is helping out

Discussion in 'BlackHat Lounge' started by Maticzilla, Mar 27, 2020 at 7:32 AM.

  1. Maticzilla

    Maticzilla Jr. VIP Jr. VIP

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    We also understand some of our customers will find themselves in a tough spot financially as a result of COVID-19. If you are having trouble keeping up with your Namecheap payments, please open a support ticket with us, and our team will see what we can do to help. I urge you not to abuse this offer, please allow it to be used by those who need it most, who are otherwise unable to pay. For transparency, we will be able to help more on products we own end to end, such as our hosted products. Domains are a much tougher proposition, since we have registries that we need to pay upfront to extend domain names. Unless we can get some registries to work with us, it will be difficult to do much in this regard. That being said, please apply respectfully.

    On another front, there are always those who try to take advantage of crisis situations by carrying out acts of fraud. In response, we are actively working with authorities to both proactively prevent, and take down, any fraudulent or abusive domains or websites related to COVID19. This includes banning certain terms such as "coronavirus", "covid", and "vaccine" from our domain search tool so they cannot be purchased and used for abuse. If you have a legitimate use for a domain containing one of these terms, our support team will be available to review and register it for you manually upon your request.

    In these difficult times it's always important to look out for each other and lend a helping hand where we can. I wish you and your family good health as we navigate the road ahead.

    Gratefully Yours,

    Richard Kirkendall
    Namecheap CEO
     
  2. Stifl

    Stifl Jr. VIP Jr. VIP

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    OK this is really nice of Namecheap, but is this just a copy of an E-Mail or is namecheap really active on BHW???
     
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  3. jamie3000

    jamie3000 Jr. VIP Jr. VIP

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    I'm yet to have a bad experience with Namecheap
     
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  4. Maticzilla

    Maticzilla Jr. VIP Jr. VIP

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    Copied it from an email they sent me
     
  5. Fynesttrish

    Fynesttrish Jr. VIP Jr. VIP

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    This is commendable. Other should follow suit. Every help this period counts
     
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  6. kikmebiz

    kikmebiz Regular Member

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    WOW!!! That´s really good! I just registered a domain and bought hosting with them this morning for a new business venture.
     
  7. wayne1977

    wayne1977 Senior Member

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    Also received the e-mail from namecheap
     
  8. johnguru

    johnguru Junior Member

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    They started later. I did a name search in January for the domain although I didn't buy
     
  9. Zedcov

    Zedcov Jr. VIP Jr. VIP

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    Not only namecheap but ahrefs also extend our membership 15days.
     
  10. deedee1whoa

    deedee1whoa Elite Member

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    Same. This is probably for people whose domain/hosting expires one of these days. And I think it's very nice of them!
     
  11. stlsixers

    stlsixers Newbie

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    kudos to namecheap
     
  12. Nerva

    Nerva Jr. VIP Jr. VIP

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    Great initiative, really. Namecheap is great as a company, and their support is second to none - something that can be hard to find these days.
     
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  13. nakamura

    nakamura Elite Member

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    Great move. But I wont forget they locked me from my account and stole my domain. Even I reseted my password, even I gave them my address + full verification they didnt unlock my account...but suddenly after my domains couldnt be renewed anymore, they unlocked my account. Bitch move
     
  14. impathway

    impathway Newbie

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    Wow; Awesome Namecheap. Way to Go. Keep up the Good Work
     
  15. sane120

    sane120 Junior Member

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    Now this is what we call a real hosting company, not a scam company like a abelohost ‍☠️