MynameisD
Junior Member
- Dec 6, 2024
- 162
- 80
1. Proof that the transaction began on BHW:
The transaction and agreement were initiated directly via BHW private messages.
2. Proof the other party has been informed of this Dispute Resolution:
I informed the other party of my intent to open this dispute, as shown in the screenshots attached.
3. Proof of Contact:
I made several attempts to resolve the issue through private messages on BHW:
July 17 at 10:21 AM: “Hey buddy. Still waiting for this please.”
July 18 at 3:03 PM: “Hello. 24 have passed. Let me know what about the refund.”
July 18 at 5:00 PM: “Hey man. I'm kindly asking for this…”
Screenshots of these messages are attached.
4. Proof of Transaction:
I paid $100 USDT (TRC20) to @Tenseo as the upfront payment, with the remaining $400 to be paid upon full delivery.
This was clearly stated in the agreement:
"I’ll pay in advance via Crypto $100USD... I’ll pay the other $400USD when the job is completely delivered... If you fail to succeed you will refund me the $100USD."
Wallet address provided for refund:
TFvPDiqBBzz3V7NgbGKo45rLmS3Ufoazo
Proof of payment and agreement screenshots are attached.
5. Dispute Summary:
I hired @Tenseo to deliver an automation solution and paid $100 in advance, with a clear agreement that the delivery deadline was July 16, 2025, and that if he failed to deliver, he would refund the payment. The job was not delivered, and after more than 48 hours of waiting and multiple messages, I still haven't received the promised refund.
6. Evidence of the Issue:
Attached screenshots show:
Our initial agreement with payment and deadline terms
Confirmation that funds were received
Acceptance of the refund condition
My follow-up messages after the missed deadline
No resolution or refund provided after 48 hours
7. What you hope to gain from this Dispute Resolution:
I respectfully request a full refund of the $100 USDT (TRC20) I paid, since the service was not delivered as agreed.
-- I have waited in good faith and tried to resolve this privately. The seller initially responded but failed to deliver and has now gone silent. I believe I’ve fulfilled all the steps required by BHW before opening this dispute.
The transaction and agreement were initiated directly via BHW private messages.
2. Proof the other party has been informed of this Dispute Resolution:
I informed the other party of my intent to open this dispute, as shown in the screenshots attached.
3. Proof of Contact:
I made several attempts to resolve the issue through private messages on BHW:
July 17 at 10:21 AM: “Hey buddy. Still waiting for this please.”
July 18 at 3:03 PM: “Hello. 24 have passed. Let me know what about the refund.”
July 18 at 5:00 PM: “Hey man. I'm kindly asking for this…”
Screenshots of these messages are attached.
4. Proof of Transaction:
I paid $100 USDT (TRC20) to @Tenseo as the upfront payment, with the remaining $400 to be paid upon full delivery.
This was clearly stated in the agreement:
"I’ll pay in advance via Crypto $100USD... I’ll pay the other $400USD when the job is completely delivered... If you fail to succeed you will refund me the $100USD."
Wallet address provided for refund:
TFvPDiqBBzz3V7NgbGKo45rLmS3Ufoazo
Proof of payment and agreement screenshots are attached.
5. Dispute Summary:
I hired @Tenseo to deliver an automation solution and paid $100 in advance, with a clear agreement that the delivery deadline was July 16, 2025, and that if he failed to deliver, he would refund the payment. The job was not delivered, and after more than 48 hours of waiting and multiple messages, I still haven't received the promised refund.
6. Evidence of the Issue:
Attached screenshots show:
Our initial agreement with payment and deadline terms
Confirmation that funds were received
Acceptance of the refund condition
My follow-up messages after the missed deadline
No resolution or refund provided after 48 hours
7. What you hope to gain from this Dispute Resolution:
I respectfully request a full refund of the $100 USDT (TRC20) I paid, since the service was not delivered as agreed.
-- I have waited in good faith and tried to resolve this privately. The seller initially responded but failed to deliver and has now gone silent. I believe I’ve fulfilled all the steps required by BHW before opening this dispute.