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My great "deal" I got with HostNine

Discussion in 'BlackHat Lounge' started by Shimofu, Dec 9, 2016.

  1. Shimofu

    Shimofu Registered Member

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    I purchased a server with HostNine on cyber Monday and paid for a year upfront. They STILL have not provisioned it and have basically told me tough shit it will be ready when we get around to it. Obviously I am pissed off and would discourage anyone from every doing business with this company.

    Here is my dilemma. I did a lot of research before I purchased my server because of the yearly discounts but the deeper I dig the less credible this company is. Do they have any liability in not delivering after I have purchased and have now lost my discount opportunities with these other providers? I think the are US based and I may pursue legal options. Does anyone else think weeks is crazy for provisioning a server? I have read a lot of companies can get there servers out in 2-3 hours. I certainly understand it taking a day or two but these guys are offering me zero solution other than hurry up and wait.
     
  2. jamie3000

    jamie3000 Supreme Member

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    Are we talking block level clustered setup or a little vps here? :)
     
  3. bartosimpsonio

    bartosimpsonio Jr. VIP Jr. VIP Premium Member

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    Sometimes small hosts need to provision parts and build the servers themselves based on demand.

    If went for the same level of service at OVH or Rackspace you'd be paying $300 or more a month.
     
  4. Shimofu

    Shimofu Registered Member

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    It's a dedicated server. They only have 3 options on there packages so I figured with a maximum of 6 possible combinations they should be able to get these up pretty quickly. I understand it was cheaper and that was why I went with them. However there were plenty of people with comparable Cyber Monday deals. I am partly asking the question here if this is normal or acceptable. It seems that 2 weeks is a crazy long time for this to not be done still.