Hey all, Seeking some advice here... 1 year ago on 25/01/14 my eBay account got banned. Selling product codes. Yes! Naughty me I know but anyway here we are... As a brief refresher course, as I have talked about this before, as a knock-on effect my PayPal got banned at the same time. Both were permanently limited but I managed to get the PayPal back and still use it to this day. However, eBay are like a brick wall. I have been in contact with eBay via the live chat system on their website. Now here is where it gets tricky... I spoke with an agent who informed me they had just checked my account and the suspension could be lifted on the 1 year anniversary of the ban, 25/01/15, and I would be free to use the account again. This was a few days before that. So, I waited and of course nothing happened. I contacted them again and they transferred me to the listings department who told me that under no circumstances could my account be reinstated and that the agent who I spoke to previously had misinformed me and actually told me that agent wasn't even trained to deal with such cases. So, where do you think I stand on this? I mean, regardless if someone is trained or not, I have been told that my account could be re-instated on said date and I have the chat log to prove it.