still_learning
Junior Member
- May 12, 2023
- 153
- 59
recently, im just checkin my domain in namecheap, but there/'s no file in my file manager, only folder, what happen to my domain ?
my domain not found
- Thread starter still_learning
- Start date
- Nov 15, 2022
- 4,361
- 4,016
In my experience, Namecheap support is often helpful, you can ask their customer support service to take a look at your specific case and help you with it
Dreamy Pixels
Junior Member
- Dec 10, 2024
- 119
- 50
- The files were accidentally deleted or moved.
- Files were not uploaded to the correct directory (e.g., public_html).
- Your hosting plan might have been reset or expired.
- A misconfiguration is preventing files from displaying.
- Contact Namecheap support or check backups for recovery.
- Jul 5, 2023
- 324
- 64
• Ensure your hosting plan is active and hasn’t expired.
• Confirm your domain’s DNS points to the correct server.
• Enable Show Hidden Files in the file manager or Restore files from your hosting backup.
• Scan for potential hacking and secure your site if files were removed maliciously.
•Contact name cheap support
• Confirm your domain’s DNS points to the correct server.
• Enable Show Hidden Files in the file manager or Restore files from your hosting backup.
• Scan for potential hacking and secure your site if files were removed maliciously.
•Contact name cheap support
Erikatores
Newbie
- Jan 10, 2025
- 25
- 9
Did you renew the subscription? Contact support asap
xprsnw
Junior Member
- Sep 1, 2014
- 178
- 251
as @RichMedusa suggested. Contact support they are very prompt and will fix whatever the issue there maybe.
Talib dogar
Newbie
- Jan 10, 2025
- 21
- 10
Verify that your domain is still registered and has not expired. You can check this using a WHOIS lookup tool e.g., https://whois.net.