My conversion rate is 0.07%, please help!

nicooomore

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So I’ve been working on a SaaS platform that it helps websites exchange backlinks (basically a more organized way of doing link building without cold outreach or spam)

I’ve managed to get 1350+ users and 2400+ partnership created in 7 months, and just ONE paying customer - a conversion rate of 0.07%, and honestly I don't know what to do to increase it.

People use the platform everyday and I get new users daily but for some reason no one wants to upgrade their plan, let me quickly explain you:

A free trial user starts with 3 credits/month that they can spend revealing other websites and create partnerships with them, and the pro plan $30/m offers 50 credits, a higher position on the rankings when users are looking for new websites and can submit 5 websites max (free plan only 1), but seems like that isn't enough for them to convert

Also, if you're wondering, I can't make this platform paid cause I'll lose a lot of users which in this case, as most users we have, higher will be the value we offer for new users

For more details, I scaled this platform with Reddit, sending DMs and publishing content there, more specifically at r/linkbuilding and r/SEO subs, not sure if they're not the market I should be targeting but I only got a single customer from there.. :/

If you have any idea of what the hell can be happening here I'd appreciate your thoughts
 
It sounds like your product gets attention lots of signups but the free plan already provides enough value, so people don’t feel the need to upgrade. A few ideas that might help:

1. Tighten the free plan let users get a taste, but make sure key features/volume are locked behind Pro.

2. Clear value proposition – show exactly how Pro saves time or delivers measurable results.

3. Onboarding & ROI examples guide users with use cases or success stories that highlight what they miss by staying on free.

In short: the issue isn’t traffic or signups, it’s that the free tier removes the urgency to upgrade.
 
That’s actually a pretty common problem with SaaS—getting users is one thing, but convincing them to pay is another. From what you described, it sounds like people are happy using the free plan and don’t feel enough pain to upgrade.

You might want to test adding some stronger limits like reducing free credits or adding a time cap, or offering a feature that’s truly locked behind the paid tier. Also, check if your pricing matches what your audience is willing to pay—sometimes dropping it a bit or offering a yearly plan can make a big difference
 
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