My computer virus nightmare-please help!

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marusia

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I had a rogueware attack my computer three days ago. I've tried 4 different software trying to get rid of this damn thing. It's called "privacy protection". The first thing it did was pop up a fake scanner telling me I had child porn on my computer. Then it disabled my internet, started plaguing me with pop ups, and I couldn't open task manager.

I was able to go into safe mode with networking to rename the file in the directory, but I couldn't access the internet to figure out the rest. I am BEGGING someone to please help me. If you need me to install teamviewer, give my phone number, give money...please help! I can not work from home if my computer doesn't work. :-(
 
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Code: 
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Read the tutorial, download it, love it, cherish it, name your first born 'combofix'.

I haven't found a virus/rootkit that was able to survive after combofix ;)
 
I find superantispyware.com
gets rid of a lot of these viruses, that other programs domt work on
I only ever used the free edition

also try and run malware bytes

Hope this helps you out
 
Try to log into safe mode and run a full system scan.disconnect your computer from the internet some times help also.

What type of virus protection do you have installed on your PC?
 
http://www.comodo.com has a free anti-virus / security suite, check that out.
 
you mentioned you can't access the internet from the affected machine, if you still can somehow then: install & update malwarebytes & hitman pro to the latest version and run a full system scan, these 2 used to do the trick, they have a fully functioning 1 month trial

before you do this/you can't connect to the internet, you can alternatively install security task manager (you need the full/cracked version) and quarantine process(es) which should not be running, after you're done with this, you should be able to access the internet again, so you'll be able to install the above mentioned tools
 
Get the latest version of malwarebytes and save the .exe to a usb drive or cd. Boot into safe mode and install mb. Let it run and delete anything it finds.

Try rebooting like normal, see if you are given anymore function i.e task manager. Run mb again and clean up anything it finds.

Stay disconnected from the internet at all times.

You can do the exact same method with Nod 32.

Between those two programs I have never been left with an infected machine. My laptop runs all my IM tools and because of that I'm exposed to millions upon millions of urls and I'm still fine.
 
lensman has some very good points. You can never be fully protected By any of the virus protection software. However It is not necessary to buy a new hard drive. The only sure way of getting rid of viruses is to format your hard drive then reinstall whatever software you want. I know it can be a pain so stop wasting your time and do what needs to be done: format and reinstall. I have had to do it a few times myself.
 
I had the same exact virus. I got rid of it finally by spamming a bunch of processes, opening up task manager and swiftly disabling it. It's a pain in the ass but that's the easiest way. From there you can download an antivirus and destroy it.

I suggest Malwarebytes.
 
I agree with the previous posts, there is absouly no sense in spending hours upon hours trying to delete a virus when you will never fully remove it. Simply save all your important files, reformat the HDD and reinstall your OS.

After that make it easier for the next time it happens. I save ALL my files in 1 folder on my destop,master HDD. I then save that folder on my slave HDD, and then I save it one more time on an external HDD. Doing this will save you a ton a time, the last time I got a virus i was able to wipe my HDD clean, reinstall windows, and be back up and running in less then an hour. WAAAAAAAY faster then trying to delete a virus,
 
You actually can remove the virus completely. It's just a question whether you secure yourself enough for the same shit not to happen again.

There are just 2 ways for a virus to get in:
1) Hole (vulnerability) in the currently installed software (remember the msblast worm)
2) Curve hands of the user

Either way, both of these can be eliminated by taking the necessary precautions, such as patching the software in the first place and by not visiting unknown "porn and such" sites.

While new vulnerabilities become known daily, it is not possible to secure yourself against new threats as they arise, as antivirus companies do take time to develop a "vaccine" (if you're not infected yet) or "cure" (if the virus is in the computer already), but it is completely unneeded to reinstall all your software arsenal just because "a new virus is spreading around the world and I don't know if I have it on my computer yet. To be sure, I'll just spend a day to reinstall all my stuff". Doing this you would be repeating it weekly, if not daily, which is plain stupid thing to do as well as way too paranoid.
 
use hijack this, malwarebytes, super anti-spyware, Avira and if you think the virus is latched on then also try kapersky rootkit remover TDSSKiller
 
I have posted a few threads on this but booting the computer with the Ultimate Boot CD will give you ready access to your files without activating the virus. A similar technique can used to download an AV product to the disk but you can't install from the CD OS. IM me if you are still having problems.
 
;) Problem solved?
I think I can help you check this issue. Use Teamview -> Remote control and solve it. Because it's my work :D, I like new malware
Pm me! I use Skype and Teamviewer
 
Just use Linux? I have been on linux mint for a year, no virus issues and i find it faster than windows
 
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