Hello,
I have a 4 years old bing ads/Microsoft Advertising account. I am create 1 campaign 2 year ago and continuously enable this ads, spent $30,000+ usd. Unfortunately, yesterday i can see i do not get any impression or click from my campaign. As a result, i contract support by live chat and ask them why i can see i do not get any impression or click from my campaign? he tell me don't worry i can see. Then, he send Microsoft Advertising Support Specialist . He email me 'I’ll be glad to coordinate with our account specialist to prioritize your account’s review. Rest assured that I’ll get back to you through email or call within 2 business days."
3 hour after i can see -
Based on our review, your account B01295DK has been closed. For privacy and security reasons, we cannot provide details around your specific account closure, but the most common reasons that require us to close Microsoft Advertising accounts include:
The payment method on file was not authorized by the account owner.
The account was accessed without authorization.
The account is related to an account that was previously closed.
The account was determined to be high-risk to other customers or advertisers, as stated in our Editorial Guidelines.
i contract again they tell me "As much as I want to give you all the details regarding the review, I'm afraid that I do not have any access to that as I can only refer to the same email result that was sent to you. Our account specialist do not provide specific details regarding the account closure. We can only refer to the same email message that was sent to you."
Anyone, Please give me ideas what i do now?
I have a 4 years old bing ads/Microsoft Advertising account. I am create 1 campaign 2 year ago and continuously enable this ads, spent $30,000+ usd. Unfortunately, yesterday i can see i do not get any impression or click from my campaign. As a result, i contract support by live chat and ask them why i can see i do not get any impression or click from my campaign? he tell me don't worry i can see. Then, he send Microsoft Advertising Support Specialist . He email me 'I’ll be glad to coordinate with our account specialist to prioritize your account’s review. Rest assured that I’ll get back to you through email or call within 2 business days."
3 hour after i can see -
Based on our review, your account B01295DK has been closed. For privacy and security reasons, we cannot provide details around your specific account closure, but the most common reasons that require us to close Microsoft Advertising accounts include:
The payment method on file was not authorized by the account owner.
The account was accessed without authorization.
The account is related to an account that was previously closed.
The account was determined to be high-risk to other customers or advertisers, as stated in our Editorial Guidelines.
i contract again they tell me "As much as I want to give you all the details regarding the review, I'm afraid that I do not have any access to that as I can only refer to the same email result that was sent to you. Our account specialist do not provide specific details regarding the account closure. We can only refer to the same email message that was sent to you."
Anyone, Please give me ideas what i do now?
