There are other issues with MS at the moment, the fact the Forum is still down, oh sorry being replaced and updated is clear indicator of issues which they do not want to face up to.
I submitted a ticket got asked for more info, gave that then came back to ask for original info I gave them, pointed this out then no response despite reminders from me.
It is so slow it hangs all the time the rank tracjker never manages to give backlinks and the info is all over the place dont know if it is updated historic or what.
Really was a good tool but now my inbox is flooded with people selling similar becuase they know everyone is getting frustrated with MS.
Would be good if they did a little bit more on telling us how to get best from all the changes to majestic etc instead of the odd affiliate sales link.